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Message Tracker not showing attachments

Mike Hillhouse
Level 1
Level 1

My message logs don't show when a message has an attachement. it just says N/A next to it. Even if I used Advanced search for an attachment it doesn't show. Is there a setting to turn this on?

1 Accepted Solution
4 Replies 4

Mike Hillhouse
Level 1
Level 1

Forgot to mention it is C170.

Hello Robert.  We just moved from 1060's running 7.6.1 to 680's running 9.7.1.  We have the exact same filters ( both Message and Content ) in place.  However on our reporting server, we now only see attachment names on inbound email.  We used to see them on both.  Has this behaviour changed a bit depending on the version? we are on 9.6.1-019 on our new M680 appliances.  We were on 8.3.6 on our old M1070's.  Curious why we are seeing this now but not before. 

Mike Hillhouse
Level 1
Level 1

Thank you Robert. That did the trick.