message tracking max results returned

[mydemoorg]

Hi All,

On message tracking page the predefined max rsults returned value only have 3 options 250, 500 and 1000. May i know how can i increase query setting more than 1000 results return.

Regards,

Rock

[donnylee]

Hi Rock,

The 1000 message tracking results is maximum.

This cannot be incresed in all available AsyncOS at the moment.

Thanks,

Donny

[Vodafone Net Mesajlasma Hizmetleri]

It would be a very nice feature if we could list more than 1000.

The details may not be very important but sometimes I wonder how many email a FROM address sent to me in last week. If it is more than 1000, i can never find out how many it is.

[Rachel Bautista]

Hi Rock,

You cannot increase the query to more than 1000, but you can change your other parameters.  For example, you could change the date scope until you get down to under 1000 results. 

You will have to run multiple queries to pull all the data you're looking for, but unless/until they change the maximum results this will give you a workaround.

Thanks,

Rachel