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ppdnetman
Beginner

Quarantine Notification - Sent AFTER message is released

Our C350 correctlty sends an automated notification to the email recipient when an encrypted mail has been detected and quarantined.

However when mail is manually released from the quarantine, the user receives the released mail message, but in addition to this, another (2nd) notification is sent to the email recipient with a prepended [WARNING : MESSAGE ENCRYPTED] subject.

I would like to STOP this 2nd notification being sent by IronPort as it is proving to be confusing to the end user (when they receive their released mail + another notification).

Can you guide me in configuring this.

Many thanks.

15 REPLIES 15
kyerramr
Beginner

True, this is being tracked with 6.5.1-005. However as jasonw pointed out this should be the case with older versions too.

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