RAID ALERT: RAID disk 0: WARNING -SETFEATURES SET TRANSFER

[chongjowyen]

Hi All,

I'm receiving this alert onmy Ironport C160. What and How I should do?

Thanks in advance.

~~~~~~~~~~~~~~~~

A RAID-event has occurred:

RAID disk 0: WARNING - SETFEATURES SET TRANSFER MODE taskqueue timeout
- completing request directly RAID disk 0: WARNING
- SETFEATURES SET TRANSFER MODE taskqueue timeout
- completing request directly RAID disk 0: WARNING
- SETFEATURES ENABLE RCACHE taskqueue timeout
- completing request directly RAID disk 0: WARNING
- SETFEATURES DISABLE WCACHE taskqueue timeout
- completing request directly RAID disk 0: WARNING
- SET_MULTI taskqueue timeout - completing request directly RAID disk 0: TIMEOUT
- WRITE_DMA retrying (1 retry left) LBA=46304703

Version: 7.0.1-010
Serial Number: 0025643D44EA-98LHJL1
Timestamp: 29 Mar 2012 11:13:27 +0800

To learn more about alerts, please visit our Knowledge Base.  In many cases, you can find further information about this specific alert.  Please click the Knowledge Base link after logging into our Support Portal at:

https://supportportal.ironport.com/irppcnctr/srvcd?u=http://secure-support.soma.ironport.com/products/&sid=900002

If you desire further information, please contact your support provider.

To open a support request for this issue, access the IronPort C160 and issue the "supportrequest" command. The command sends an email with diagnostic information directly to your IronPort support provider to facilitate a rapid diagnosis of the problem.

Thank you.

[Ken Stieers]

Call TAC, they'll have you open a secure. support tunnel from your WSA, and they can dig into what's happening.

There isn't much you can actually do to the raid set.

You should also backup your configuration off of the box. Make sure to save it with the passwords unmasked, so if they have to send a replacement, you'll have something to restore.