Read Only Access to Ironprot

[Bighead81]

Since we have upgraded to ASYNCOS 8.0.1 external users who had read only access to Ironport are now not able to access. 

System Admin > External authentication has been enabled with read only group name directory add to row. 

AD (windows) the group name has been created and has assigned users.

but when I test LDAP server setting > External authentication queries > Test ----   I receive error "Matching LDAP record no groups found for identity <group name>"

Ive checked backed up config from before upgrade and the current config and I don't have any notable differences.

[Robert Sherwin]

When specifying the group name for your LDAP group, are you using the distinguished name (DN) rather than just the common name (CN)?

Have you raised the Log Level of the authentication logs to Debug and try the login after?  This will provide us with more troubleshooting data.

-Robert