S160 upgrade failed

[Asim Afzal]

    HI,

I try to upgrade my s160.I tried many time and always it gives error.

The upgrade patach automatically downlaod to ironport device.Is there any way i can mention separate upgrade server

[kananth]

Hi Asim,

Please copy paste your question in Web security forum here -

https://supportforums.cisco.com/community/netpro/security/web?view=discussions as this is Email Security forum.

There should be a way to change the upgrade server. Recently the upgrade server's ip addresses has been changed, that might be affecting. Folks in Web Security would have better insights and should able to answer. 

Regards

Karthik

[Asim Afzal]

Hi ,

sorry device  is c160 .May i know the ip address of update server

[Enrico Werner]

Hi Asim,

for updates and upgrades make sure the ESA can connect to these hosts and ports:

1. downloads.ironport.com port 80
2. update-manifests.ironport.com 443
3. updates.ironport.com 80
4. upgrades.ironport.com 80 + 443

Simply run telnet on the CLI as below for all hosts to test connectivity:

ironport> telnet downloads.ironport.com port 80

If any host is not reachable check your firewall and update your rules.

I hope this helps.

Regards,

Enrico