I have some problems with SEG. In the first step, I tried to install a trial version for my LAB. I got the license from my CCO account, but I found that these licenses are traditional and usable for AsyncOS 14. I installed two AsyncOS 14 in cluster mode and tried to upgrade them to version 15. I took the upgrade file from IronPort by taking my information, such as VLN.
The downloaded file is a zip file, and I tried to use it based on the following document.
https://www.cisco.com/c/en/us/support/docs/security/email-security-appliance/117804-technote-wsa-00.html
There is good instruction in the following link, but I think Step 3 is incorrect because it is not allowed to put the same file and folder name beside each other in a Windows folder.
https://www.cisco.com/c/en/us/support/docs/security/secure-email-gateway/221762-configure-and-troubleshoot-swa-esa-and.html
Any way ... I failed to upgrade. Here are the logs that I got from my IIS web server.
2025-02-16 08:00:58 MYIIS LAB01 192.168.100.17 GET /vtl/meter.txt - 80 - 172.16.210.11 HTTP/1.0 Python-urllib/1.17 - - 192.168.100.17:80 404 0 2 1402 87 69
2025-02-16 08:00:59 MYIIS LAB01 192.168.100.17 GET /vtl/vof_history_year.tgz - 80 - 172.16.210.11 HTTP/1.0 Python-urllib/1.17 - - 192.168.100.17:80 404 0 2 1402 98 0
2025-02-16 08:01:05 MYIIS LAB01 192.168.100.17 GET /vtl/vof_history_year.tgz - 80 - 172.16.210.12 HTTP/1.0 Python-urllib/1.17 - - 192.168.100.17:80 404 0 2 1402 98 0
2025-02-16 08:01:08 MYIIS LAB01 192.168.100.17 GET /vtl/meter.txt - 80 - 172.16.210.12 HTTP/1.0 Python-urllib/1.17 - - 192.168.100.17:80 404 0 2 1402 87 0
2025-02-16 08:01:10 MYIIS LAB01 192.168.100.17 GET /asyncos/phoebe-15-0-0-104.xml - 80 - 172.16.210.12 HTTP/1.0 Python-urllib/1.17 - - 192.168.100.17:80 200 0 0 12514 103 3
The interesting part is that there are no such files or paths in the ZIP file named /vtl/
Would you please help me to solve this problem ?
