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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 876 Views
  • 2 replies
  • 0 Helpful votes

Hi, 2 issues have arose the past week where the firepower has been blocking legitimate SMTP traffic.ISSUE 1I upgraded from SNORT 2 to SNORT 3.  Most of our Company emails were then blocked (Incoming & outgoing).  The Intrusion logs showed this traffi...

NGJ by Level 1
  • 692 Views
  • 0 replies
  • 0 Helpful votes

Hi, I am looking for a solution which will block/rebound/reroute an email if the recipients belong to more than one domain.For example, if the recipients are alice@domain.com, bob@domain2.com, cathy@domain.com - The email will be blocked/rebound/rero...

k-gattu by Level 1
  • 384 Views
  • 2 replies
  • 0 Helpful votes

Hi all, I am planning to set up a M695 as a target appliance. And using the command backupconfig to transfer data from source appliance (M380). I have questions regarding availability of services during backups. As from the documentations, during pha...

Weiwen_17 by Level 1
  • 3799 Views
  • 4 replies
  • 0 Helpful votes