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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

Hi Team,  While sending email to Outside domain users we received NDR for those users with different details. so can you please le me know if we want to verify attached users are legitimate or not? Please find attached users email id details for your...

 Dear Team,we are facing email bounce issue, olease find the bellow email fpr your reference.Delivery has failed to these recipients or groups:ajwathabdeen@gmail.com (ajwathabdeen@gmail.com)Your message couldn't be delivered and there was no valid en...

Good Morning,we have following problem...The Warning message is:Unable to connect to the Cisco Aggregator Server.Details: (6, 'Could not resolve host: aggregator.cisco.com').Cisco C390Version: 15.0.2-034Timestamp: 19 Dec 2024 05:52:32 +0100Is there a...

Hi,I have one ESA node was disconnected from cluster for a few months, now I want reconnect it back to the cluster. I was wondering if we need to perform update for policies, content filters and HAT...etc at both nodes manually before the cluster rej...

mikelin by Level 1
  • 355 Views
  • 1 replies
  • 0 Helpful votes

I have noticed that when sending emails to external organizations, our internal private IP addresses are being exposed to everyone.how this occurs and provide me guidance on the necessary ESA configurations to prevent this?Please find the below URL f...

sv7 by Level 3
  • 1672 Views
  • 5 replies
  • 0 Helpful votes

Hi,I am running a trial for Cisco e-mail thread defense. I have no SEG and I connected the product to my Microsoft 365.I can see all the e-mail messages but I'm not getting a verdict.The policy is configured correctly but still, something is not. Als...

roman1s by Level 1
  • 358 Views
  • 0 replies
  • 0 Helpful votes