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send a copy of bounce messages

flyok
Level 1
Level 1

Hi,

I want to deliver every bounced message to original internal sender and send a copy of this message to some internal mailbox (eg. ndr@mydomain.com) for monitoring puprposes. How can I do that?

2 Replies 2

Libin Varghese
Cisco Employee
Cisco Employee

Bounce emails generally have a blank envelope sender (mail-from), so you could use content/message filters to take action on them.

 

mail-from == "^$"

 

Do note that bounce emails generated by the ESA itself do not pass through the filters and hence won't be caught by these filters.

 

However, I would suggest you test the above condition to ensure you do not catch a lot of false positives based on your email flow.

 

Thank you Libin, but your suggestion doesn't work because bounce message (eg. "#5.0.0 smtp; 5.1.0 - Unknown address error ") looks to be generated by ESA itself.