Warning Message. Connection to "v2.sds.cisco.com" failed.

[abdulhadizamri]

Hello everyone,

Currently i received a few warning message as below:

The Warning message is:

Unable to connect to Cisco Web Security Service.

URL Filtering will not work correctly.

Please verify all network, proxy and firewall settings.

Connection to "v2.sds.cisco.com" failed.

1) The last error seen on this connection: "Request failed with code: 27 ()"

2) The last error seen on this connection: "Request failed with code: 35 (error:1409C041:SSL routines:SSL3_SETUP_READ_BUFFER:malloc failure)"

3) The last error seen on this connection: "Request failed with code: 77 (error setting certificate verify locations:

  CAfile: /data/share/trustedca.pem

  CApath: none)"

Current version : 10.0.0-203

Need some advise for these warning message.

[Libin Varghese · Accepted solution]

I would recommend ensuring URL filtering is configured as per the below field notice.

http://www.cisco.com/c/en/us/support/docs/field-notices/641/fn64111.html

Also disabling and re-enabling URL filtering may help if the URL filtering is per recommendations.

You can review the below defect
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvd81502

- Libin V