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AMP For Endpoints for Managed Service Providers?

LMaulware
Level 1
Level 1

We use AMP for Endpoints across multiple customer accounts, but each account has a separate email user because AMP requires a new email to be used for every different tenant. In most circumstances, a customer does not provide an email for us to use so we have to create separate email accounts for each account. 

 

To fully take advantage the benefits in the AMP console, we need to enable 2FA and not use shared logins so this presents a challenge. Either we create a new email for every new customer for every new agent, or we create a new email for each company account that is shared between all other agents (not secure, not best practice)

 

Is there a way I can use my corporate email account to manage all of our customers across the multiple AMP tenants? 

2 Replies 2

dkrull
Cisco Employee
Cisco Employee

Yes, but you'll need to talk with your Account team or Cisco Representative to get your MSSP Portal provisioned and implemented.

You can get more information here: https://www.cisco.com/c/en/us/solutions/service-provider/service-provider-security-solutions/mssp.htmlScreen Shot 2020-07-23 at 5.17.10 PM.png

 

Dmitri Krull
Technical Marketing Engineer - Endpoint Security
dkrull@cisco.com
SSCP - 743085

dallong
Cisco Employee
Cisco Employee