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Beginner

AMP4E on VMware

Are there any issues to be found when running AMP for Endpoints on any virtual machines like High CPU Usage (>50%) or High Memory use? Our environment uses VMs extensively and we are having some instances of the CPU and/or Memory pegging out during SCCM operations. We have the Cisco-maintained exclusion list applied but are still having issues with sfc.exe (AMP is in the description for the process).

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Beginner

What version SCCM ? Note that the Cisco maintained exclusions are for SCCM 2012 or higher. Is SCCM a standard install or custom? If custom it should be easy enough to edit the pathing in the exclusions list. I actually use SCCM to deploy AMP.

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Cisco Employee

CPU and memory usage will vary depending on what the machine is being used for.  You may need to do some tuning and put proper exclusions in place if resource usage is high.  You can either open a TAC case for assistance or use the Tuning Tool if you'd like to try diagnosing it on your own.  The tool is not supported by TAC so those two choices would be entirely independent.

Thanks,

Matt

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Beginner

What version SCCM ? Note that the Cisco maintained exclusions are for SCCM 2012 or higher. Is SCCM a standard install or custom? If custom it should be easy enough to edit the pathing in the exclusions list. I actually use SCCM to deploy AMP.

View solution in original post

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