Hello all,as a school we are using Cisco Meraki to administer the student's iPads.In math classes, we are using the TI-Nspire CAS iPad app.We need to restrict their iPads to just use this app in exams.The problem is that after starting the single-app...
Forum Posts
Resolved! Samsung Smart switch restricted
Hi gents,I am a bit struggling with the Samsung Smart Switch app. When I am trying to move user's data from an older Samsung phone to a newer one. Although I've deployed the "Samsung Smart Switch app" via Meraki Apps, this one is (when I run it) anno...
This message just popped up in my Meraki Dashboard: Effective June 4, 2026, Cisco Meraki Systems Manager will be discontinued and no longer available for purchase. In accordance with Cisco’s product lifecycle policy, existing customers will continue ...
Regarding devices updated to iPad OS 26, the "App Data" and "App Size" fields that used to appear on the Systems Manager device details screen have become hidden. Has Apple stopped providing this information?Currently, our devices are kept on OS vers...
Hello,Devices that have updated to iOS 26 are now showing all Apple apps in the Installed list, even though these apps are not actually present on the device (which is in line with our Profile Settings)I’ve updated our settings so that the new apps i...
Hi,I’m dealing with a recurring false-positive event related to one of our internal service executables, and I’d like to clarify which exclusion type is considered best practice according to Cisco Secure Endpoint’s engine behavior.We have an interna...
Resolved! iOS/iPadOS Return to Service
Hello! I see that SM supports the new iOS/iPadOS 17 feature "Return to Service", which allows you to wipe a device but send a WiFi profile to have it set itself up after the wipe. You can find this feature on the new SM interface when you check the b...
Hi Team,Before the topic iOS 26 released sep 15I have a customer using 5000 iPad Devices In my case all of iOS update was enforced_software_update_delay configured about 90days valueBut about 10 days ago(Nov, 10th) some devices upgraded automaitcally...
Resolved! iOS user enrollment
Hello everyone,I‘m trying to get into user enrollment. I found a notice in the Apple User Enrollment Deployment guide that says „Apple User Enrollment is not currently supported on iOS18+“. Is this really the case? I know that profile based registrat...
Hi there,we see currently on all our managed iPads following errors, while SM is trying to install app updates: Code: 1005Domain: DeviceManagement.errorError: App konnte nicht installiert werden. (Translation: Unable to install app)Error: Unhandled e...
HI AllI remember in the past whenever I purchased app's via VPP that the licences would sync across to Meraki within a few minutes. Now each I by app's I have to manually run a VPP sync otherwise hours later the license info still hasn't refreshed.Su...
Hi. Does anyone have any insights into configuring a Privacy Preferences payload for macOS to give an application Full Disk Access (the permission shown in Systems Manager is 'System Policy All Files')? I am trying to do this for Cisco Secure Client ...
Resolved! Meraki MDM dashboard not saving changes
We are having issues with the Meraki MDM dashboard. When we hit save after making changes such as adding tags or an owner it just sits. It does give an error, doesn't say the changes are saved, it never reacts. We are also have an issue with a phone ...
Hello community.please understand i'm not good at english.because english is not my first language.our customer is going to esim(data internet) insert to ipad.at this point i have some question.i'm already known that is enrolled ipad in MDM, only Sup...
Hi all, I was wondering if anyone knew of a good way to preserve the device trajectory events on a computer, so that it's not lost after 30 days. I know the Forensic Snapshot can be helpful, but how do I save all of the device trajectory events or ev...
