Endpoint Security

Resolved! Reset iOS Mail app

I've worked with EMM for a bit but move to a knew company. The EMM profile now configures the iOS mail app and a bunch of other settings. I've done a bit of searching, but is there an easier way to reset the iOS mail app instead of factory resettin...

Resolved! Windows 10 Laptops Wifi Config Question

I'm going to deploy Meraki SM to 90 Windows 10 laptops and I was wondering what is the "best practice" for setting up access to the corporate wifi.Currently it is done via group policy. Once a laptop or desktop joins AD, they get a group policy with ...

Remote Management Username & Password

I have 4 devices enrolled in Apple Business Manager and Meraki DEP. I setup all 4 devices and profiles were pushed. The profiles installed however the managed Apple ID's I created could not install the free apps I had selected.While trying to figure ...

Resolved! Alerts - Can I get some?

We have had AMP for about 6 months now and we don't get alerts for anything important.For "Announcement Preferences" I am subscribed to everything.- Critical Issues- Product Updates- Important Issues- InformationEvery now and then I get an email that...

AMP Endpoint - Outlook - Adobe Subscription verification

Hi all, We are having an issue with verifying the subscription status of Adobe Acrobat when opening PDFs in protected mode from Outlook, with AMP disabled it works. Opening PDF documents from explorer och any other application with AMP enabled works ...

Secure Endpoint Detecting Trojan on My Open Source Project Website

I run an open source project, and I recently had a user contact me to let me know that Cisco Security Endpoint is detecting the JS:Trojan.Cryxos.8744 trojan on my website. I've scoured the site/server with numerous CLI virus and malware scanners, as ...

Cisco Amp (Secure Endpoint) Borked le server

A while back in version 6.2.5 Secure Endpoint there was a issue with BSOD caused by immunetprotect.sysA client needed server patching done a few days ago 14/1/22 and didnt have any AV present on the server. Tech who was performing patching installed ...

Cisco AMP Removal Tool for a corrupt install

Any tools to fully remove Cisco AMP? The agent is unable to connect to the console and the password doesn't appear to work. Attempting to remove from Programs and Features crashes the uninstall process. Attempted using: FireAMPSetup_v####.exe /R /S ...

Resolved! Cannot toggle wifi off on iOS

Does anyone know how to regain the ability to toggle wifi off & on? The option is greyed out and I cannot find where to change this behavior.Thanks!

Resolved! How to delete user data without doing Full erase?

Hi Guys, I'm new here hope that I'm asking for the correct room. Here's my question.1. How can we delete user data on such devices without removing it from enrollment we have removed the Profile/Tags and re-assign it again but it does work.

Endpoint connector 7.5.3.20938 flagging every service start as IOC

Just about every service start command is being flagged as an IOC right now. I've gotten around 30 or 40 alerts in the last hour for normal service starting behavior, some examples: C:\Windows\system32\svchost.exe -k localService -p -s RemoteRegistry...

fp on svchost.exe on Windows 2019 servers?

Hey all, are you seeing an FP on svchost.exe? Mostly Cloud.IOCs... Ken

AMP for Endpoints - Can't Delete Connectors from Console

Hi Cisco Community,I'm currently unable to delete connectors from the console (old, inactive, etc.). The console states the connectors have been deleted, however they are not. I have double checked my permissions to verify I'm still an admin, but I'm...

Secure Endpoint Closing Excel

Hi all, A user is reporting that every time they try to work on a specific CSV file Secure Endpoint is shutting excel down. In the device trajectory i am getting the below info:An attack was prevented in Script Control:wbemdisp.dll at base address 0x...