Hi,We manage a mix of corporate devices and personal devices. When it comes to personal mobile phones, we DO NOT wish to enable location tracking. We don't care about this feature and have already applied a policy/profile to disable it.I'd like to kn...
Forum Posts
Resolved! AMP endpoint isolation heartbeat issue
Hi Folks, I have been trying to automate endpoint isolation through API. But I face the following issue1. I have endpoint isolation enabled in a policy different from default policy for windows.2. So I move the laptop to endpoint isolation group (Att...
I have been setting up our company's phone on the Meraki MDM and I thought I found a rhythm, but I hit a curveball that I can not get past. I used apple business manager and assigned the device to our MDM. I went to DEP in the System Manager and coul...
Hi.Whilst packaging files and script (and even plists) is relatively trivial on the Mac (you can even do it from the command line with pkgbuild), things aren't as easy for WindowsBecause of this, I've put together a guide on how to package scripts, f...
Are there any "Mode and Engines" that need to be configured in an environment with AMP and Carbon Black App control are both installed? Any documentation on how to configure both to coexist would be great!
Resolved! Samsung Gallery app not deploying
Since the upgrade to Android 11, I'm now running into a very annoying issue with trying to deploy the Samsung Gallery app for Galaxy S10e devices.I'm able to add the app in the Cisco MDM Apps area, add it to a tag and deploy. However, when prompted t...
Resolved! iOS Web Clips not appearing
Hi,I'm trying to setup some web clips to show on Supervised (DEP) iPads. The clips don't show up on the device anywhere for a user to use. I've then tried to add a home screen layout, as these devices will have a few hand picked apps on them only (Ki...
Hi, we're attempted to update/install an app to a managed device but are getting the follow error under the 'Activity Log' section:Code: 1005Domain: DeviceManagement.errorError: Could not install app.Error: Purchase Batch FailedWe're trying to see wh...
Resolved! "Using the Managed App Settings Payload"
Our company is using an app for work orders that utilizes location to determine time spent at the worksite. There isn't iOS payload for general GPS that I could find, but I don't expect them to turn that off since it's pretty useful regularly. I was ...
Resolved! Not enrolled in a SM Network
Starting on 4/30 we been having an error on iPads with the MDM App, Not Enrolled in a SM Network.All the apps and profile are installing correctly, it is reporting properly, no license errors or otherwise. Tried to wipe the iPad with the same error. ...
Resolved! iOS 14.5 and Meraki MDM App (2.5.5)
So it appears that the Meraki MDM app is busted on iOS 14.5. I got a report of this from one of my schools and did some digging.The app appears to function to when updating the iPad to iOS 14.5 but after resetting the MDM app throws error saying the ...
Resolved! Pushing Microsoft Outlook
I am having a slight issue pushing Microsoft Office for Android. The app pushes to the device but I seem to be missing a certain switch for setup.I have these key settings configured so far.com.microsoft.outlook.EmailProfile.EmailAddresscom.microsoft...
We are an Apple Mac shop that uses Cisco AMP for endpoint protection. Cisco just released the new 1.14 endpoint client which will be compatible with macOS 11 (Big Sur) when released, but is also supposed to be backwards compatible with earlier versi...
Resolved! Stop Screen Lock during Navigation
I thought that default behavior of most phone, both iOS and Android, was to not lock when actively being used for navigation.We are using iOS devices. We have a passcode policy set with the 'Auto-Lock Max' set to 10 minutes. Expected behavior was 10 ...
Hello, I have a customer that needs to renew their AMP4E solutions. The SKU they are using has reach EOL and cant be renewed. They need to move to a new SKU. What does the renewal process look like? Is there a specific migration SKU? Does the custome...