09-13-2024 12:26 AM
File: update.exe
MD5: 648c906259cfbd6f16fc182096e4f301
SHA-1: b331ea934c8c2b7eaad18f3c9e177022dccfc05a
SHA-256: f86384278d74c3de6a1a7b9ac6953634725da77c3d19ef4ea2742d37249b70ea
Detection: Win.Trojan.Generic::95.sbx.tg
This program is the upgrade program for CareUEyes software, and the official website is https://care-eyes.com.
Currently, Kaspersky, ESET, BitDefender all consider it to be safe and reliable. Please help us resolve the false positive, thank you.
09-16-2024 09:04 AM
I've filed a ticket with TALOS to investigate this as a False Positive. You can do that directly in the future at talosintelligence.com for a faster response time.
Thanks,
Matt
09-16-2024 11:26 AM
TALOS responded to the ticket stating that there is not sufficient evidence to change the disposition. You have the option of changing it locally to a trusted hash if you still think it is a safe file. If you have more information you'd like to provide as evidence for changing the disposition, please visit talosintelligence.com and file a ticket to dispute the disposition and provide that information.
Thanks,
Matt
09-17-2024 08:14 PM
Thank you, I will submit a false positive to talosintelligence.com
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