08-11-2021 06:59 AM
I have several Windows laptops that started to have problems with Chrome after installing AMP.
This happens occasionally and only with Windows machines.
Chrome will not launch at all and if AMP is uninstall Chrome resumes working properly.
I tried uninstalling and reinstalling chrome, with and without AMP without success.
Please advise-
08-12-2021 12:51 AM
Hello,
you should start with disabling the Exprev. If that works, it is a matter of exclusion, please follow up with opening a TAC case.
08-31-2021 08:32 PM
Hi,
You can also try by upgrading the Secure Endpoint Connector (AMP connector) and Chrome to the latest versions.
On SE connector should be: 7.4.3.20679
Chrome: 93.0.4577.63
You can find more information on the release notes from Chrome and Secure Endpoint
SE Release notes: https://docs.amp.cisco.com/Release%20Notes.pdf
Chrome Release notes: https://chromereleases.googleblog.com/search/label/Stable%20updates
Cheers,
08-31-2021 10:19 PM
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