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Cisco Amp for endpoint 5.1.11.10455 popup message

eric olson
Level 1
Level 1

I have a handful of users that continue to see Reboot Message after upgrading to 5.1.11, after two reboots.

Anyone else seeing this issue?

1 Accepted Solution

Accepted Solutions

Dinesh Verma
Cisco Employee
Cisco Employee

Hi Eric,

Yes. Windows8 and higher if they have fast boot enabled then this issue is obvious to be seen. We've a doc info filed for it. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf55782/?reffering_site=dumpcr 

So restarted from shutdown option doesnt actually reboot the PC.  So try disabling the fastboot enable option or run this command on CMD: shutdown /r

Let me know if you've any query.

Regards,

Dv

View solution in original post

1 Reply 1

Dinesh Verma
Cisco Employee
Cisco Employee

Hi Eric,

Yes. Windows8 and higher if they have fast boot enabled then this issue is obvious to be seen. We've a doc info filed for it. https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvf55782/?reffering_site=dumpcr 

So restarted from shutdown option doesnt actually reboot the PC.  So try disabling the fastboot enable option or run this command on CMD: shutdown /r

Let me know if you've any query.

Regards,

Dv

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