Cisco AMP for Endpoint 6.2.3 Update: Asking for Reboot when not selected to do so

[ppracicot]

Hello,

We have an issue with our AMP for Endpoint connectors since day 1.

Either we choose not to ask for reboot when applying product update or not, it will asks us to reboot. This problem is occurring on all of our policies.

Anyone having this kind of issue with the product? Next step would be to open a ticket but I wanted to check with you if anything needed to be done on our ends.

Thank you very much.

[Wojciech Cecot]

Hello Sir,

There is no such option: "do not ask for reboot". Please refer to the guide below:

https://www.cisco.com/c/en/us/support/docs/security/sourcefire-fireamp-endpoints/118610-configure-fireamp-00.html#anc7

Lets focus on 2 options:

Do not reboot, then the software does not resume running on the system until after a reboot.

Ask to reboot, then a user receives a message on tray requesting a reboot to complete the FireAMP upgrade.

So in the option "Do not reboot" AMP will be closed after upgrade. It will only ask for the reboot once you will manual start AMP again.

Hope that helps,

-Wojciech