08-05-2024 01:31 PM
Hello,
I have to download an older AMP connector to update on some old OS's.
My question is, if I change the connector version in my policy, will that force all the devices in that policy to try to download the newly specified version?
Or do I just have to be quick about it...change the version, download it, change it back?
Thanks,
Dave
Solved! Go to Solution.
08-05-2024 07:01 PM - edited 08-05-2024 07:02 PM
Hi,
You can always create duplicate policy/group just for those old computers and keep them separate. That will be probably much better to avoid error logs. In other words, if you download the older version of the connector that way the older endpoint will end up in the same policy as the newer endpoint. Now I don’t know the reasoning, but my guess is that the old OS will not support the new version. If you switch back that policy to the new connector all those with old OS will generate logs about trying to update but failing due to unsupported OS .., so unnecessary noise.
but to answer your question...
If you change your policy to older connector there will be no effect on those in the policy that are already running newer version of the connector, simply because there is no support or functionality to downgrade that way. In other words, nothing will happened.
08-05-2024 07:01 PM - edited 08-05-2024 07:02 PM
Hi,
You can always create duplicate policy/group just for those old computers and keep them separate. That will be probably much better to avoid error logs. In other words, if you download the older version of the connector that way the older endpoint will end up in the same policy as the newer endpoint. Now I don’t know the reasoning, but my guess is that the old OS will not support the new version. If you switch back that policy to the new connector all those with old OS will generate logs about trying to update but failing due to unsupported OS .., so unnecessary noise.
but to answer your question...
If you change your policy to older connector there will be no effect on those in the policy that are already running newer version of the connector, simply because there is no support or functionality to downgrade that way. In other words, nothing will happened.
08-06-2024 05:50 AM
Thank yo Roman, That is what I thought, just wanted confirmation.
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