03-18-2017 10:29 AM - edited 02-20-2020 09:03 PM
Hi Team,
One of our customers had a malware attack on the critical servers hence in the process of a endpoint AMP PoV. The connectivity for these servers to Cisco cloud has been provided as per the documentation of FireAMP. But still getting an error of Policy update failed on few systems which are not able to then detect the malware.
Appreciate if someone has seen the same and advise for the same.
Thanks & Regards,
Yogesh Madhekar
03-18-2017 04:44 PM
When I was doing this, I found the supplied firewall rules insufficient. I end up monitoring the client trying to do updates via ASDM and then added in rules to allow that traffic.
The rules are based on where you are in the world, so I doubt my rules would work for you.
04-06-2017 07:54 AM
Hey,
maybe you are behind some proxy?
Can you run: curl.exe -v -k https://mgmt.amp.cisco.com/health -o test_cloud.txt
and send back the results?
Thanks
David
04-07-2021 03:40 AM
Same issue I am facing in the AMP for Endpoints. I have checked the firewall and all required things
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