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EXE incorrectly flagged as malware

Gtok8
Level 1
Level 1

I'm not sure if this is the right place to ask. I have an old EXE file, which has been incorrectly flagged as malware by both Cisco and Windows Defender.

 

I have contacted Microsoft support, they confirmed that it was a false positive. Therefore, they have removed flagging the EXE as malware in the latest definition.

 

Can I know is there any way that I can submit a similar request to Cisco for their analysis and verification on the old EXE file? Any email or URL that I can refer to?

 

 

1 Reply 1

File a ticket with Talos. https://talosintelligence.com/reputation_center/support#reputation_center_support_ticket



You may have to whitelist it in your AMP console in the meantime.