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Profile Tab Does not show Customer #

mitchell.moore
Community Member

I am having problems with DEP and am trying to contact support but I cannot find my customer #.

1 Accepted Solution

Accepted Solutions

mitchell.moore
Community Member

Thanks for the quick reply.

I read that that was where to find it but for some reason it doesn't appear there.

image.png



If I click on My Profile I get a support passcode but cant find my customer #.

It is ok though, I figured out the issue I was having with DEP so I will mark this thread solved.

View solution in original post

3 Replies 3

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

Click on your username on the top right hand side of your dashboard page and its listed at the bottom of that popup menu.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

mitchell.moore
Community Member

Thanks for the quick reply.

I read that that was where to find it but for some reason it doesn't appear there.

image.png



If I click on My Profile I get a support passcode but cant find my customer #.

It is ok though, I figured out the issue I was having with DEP so I will mark this thread solved.

@mitchell.moore do you have full Org access for your Meraki account?

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.