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Server Rename not working in Cisco MAP

We are replacing servers with latest Operating system. For Example, we have server called as "ABC-01" with Windows 2012 OS, while building a replacement server we name it as "ABC-02" with Windows 2016 OS.

 

Once replacement server is completed then we remove "ABC-01" with 2012 OS and rename this "ABC-02" with "ABC-01", however on AMP dashboard we dont see this get reflected. 

 

What we see in AMP Dashboard - 2 Entries (First entry is "ABC-01" with 2012 OS and Second entry is "ABC-02" with 2016 OS), even if we delete the 2012 entry the rename is not taking effect.

 

Can someone please help how to fix this in our AMP Dashboard.

1 Reply 1

In the policy that applies to servers, under Advanced Settings/Identity Persistence, what is it set for?

If it's by MAC address, it will keep coming back as the same "AMP client"



You'll want to switch to some version of "By name..."