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Findit Manager on HyperV goes 404 Not Found after upgrade

ITSwepart
Level 1
Level 1

Hi!

 

After initializing an update within the application to version 2.1.1, the update started and it went to 100%. However, after a reboot I cannot get into the web interface. Its throws "404 Not Found" and nginx under it. 

 

Looking at the Hyper V console, its looks like its running version 2.1.1.20200521 and I can also log into the console. 

But No access to the web interface. 

 

Any idea? I have a licensed version of FindIt.  Any assistance is appreciated. 

 

/Anders

1 Reply 1

David Harper
Cisco Employee
Cisco Employee

Hi Anders,

 

It does sound very much like the upgrade failed.  If you can collect the logs in the /var/log/findit directory that could help identify what went wrong.  In particular we are looking for an upgrade-xxxx log file.

 

However, can I also ask if this is an old instance of FindIT that started as version 1.x and has been upgraded a few times?  One cause for upgrade failures that I have seen with older systems is a lack of free disk space.  If there is only a couple of GB of free disk, that could explain what happened.

 

Cheers,

Dave.