01-06-2014 09:55 PM - edited 03-11-2019 08:25 PM
Hi everybody,
Problem: I've recently got a new C6506E along with an ASASM for a client. But unfortunately during the boot-up process, the switch powers ASASM down and alerts of a software incompatibility! and it needs a FPD package that doesn't exist: c6500-fpd-pkg.151-1.sy1.pkg Well, obviously I have no service contract available now to download the image from Cisco.
Request: Is there anybody to help me and share the mentioned image file with me? I really need to make the switch and firewall operational very soon.
Regards,
- Ali
01-06-2014 11:35 PM
Hi,
I highly anyone will share the software you need here on Cisco forums to you by using their own service contract.
If the devices are new and just aquired I would imagine you could request the required software from Cisco directly.
I am kind of wondering why have you been provided/supplied with a setup that doesnt work in the first place.
- Jouni
01-06-2014 11:48 PM
Jouni,
Yes, I got disappointed when I faced this problem at the first place of setup procedure and the FPD image was missing!
Albeit Cisco Support is a good and useful option, but I believe all products should get operational at first with no support service!
Anyway, if there is anybody who can help me to obtain that c6500-fpd-pkg.151-1.sy1.pkg image file, then he/she can writes to my email address, in case this forum is not the place to share Cisco files online!
Regards,
- Ali
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