Manage Self-Signed Guest Account through Sponsor Portal (ISE2.2)

[Filip Po]

Hello, 

I can manage Self-Signed Guest Accounts through Manage Accounts in ISE menu (Work Centers > Guest Access > Manage Accounts. It open session on port 9002.

How can I manage this Self-Signed guest accounts through common sponsor portal on port 8445?

I will sign with user in group ALL_ACCOUNTS (default) and do not see any self-signed guest created account.

It is only way to manage Self-signed guest account through ISE menu - Manage Accounts, or do I have to change configuration to enable view of this type of guest accounts on sponsor portal?

Kind regards and thank you for help.

Filip

[Jason Kunst]

Researching this but looks like a bug so far. What version are you running?

[Filip Po]

I am running following version in production environment:

Version 2.2.0.470
Installed Patches 1,2,3,4,5,6,7,8,9
Product Identifier (PID) ISE-VM-K9
Version Identifier (VID) V01
Serial Number (SN)
ADE-OS Version 3.0.2.218

[Jason Kunst · Accepted solution]

Just checked in the lab. 2.2 p10 Self-Reg guests are visible under sponsor all account.

I would recommend working with the TAC. 

[Filip Po · Accepted solution]

After double check, I found particular sponsor portal user in bad Sponsor Group. 

After change a group for the sponsor portal user everything work fine.

I can now see all guest accounts under Manage Account menu, and also under Sponsor Portal.

Please accept my appology. Can't say more.

No TAC required.