01-05-2021 12:57 PM
In Firepower connection events, I see there are numerous connections that do not have any user. If I go to connection events and search the IP the user has, the user field shows no data. If I go to active sessions and search the same IP address, it shows the user. How do I go about getting the user to be populated in the connection events? I'm pretty sure this worked in earlier versions of Firepower.
Running Firepower 6.7 and ISE 2.6 patch 6.
01-14-2021 05:33 AM
Did you check your realm integration? Make sure you are able to download users and groups. That's in addition to your ISE identity source.
I had this issue recently with a Firepower 6.7. We ended up having to change the LDAP user name to not use the LDAP style DNs and instead use user@company.com style.
01-14-2021 11:45 AM
Thanks for that info. Yes I have the realm configured (when downloading it says it downloaded hundreds of users). The ldap user we have is also in the user@domain format as you described in the FMC Directory Username * field.
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