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ERROR: Primary SSD not detected

gtstech
Level 1
Level 1

I am having problem booting OS

gtstech_0-1736134340544.png

 

3 Replies 3

Torbjørn
VIP
VIP

Is this a firepower firewall? Try to shut it completely down and remove power for 30 seconds before trying to reboot. It could be a known SSD firmware issue.

Happy to help! Please mark as helpful/solution if applicable.
Get in touch: https://torbjorn.dev

This is a FPR 1010

The 1010 doesn't seem to be affected by the issue: https://www.cisco.com/c/en/us/support/docs/field-notices/720/fn72077.html

If fully powering it down doesn't solve the issue I would raise a TAC case for this. It is not unlikely that the flash/SSD is defective/dead.

Happy to help! Please mark as helpful/solution if applicable.
Get in touch: https://torbjorn.dev