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Add Network process pattern error

davidregourd
Level 1
Level 1

Hello,

I am setting up a lab environment to test the CIAC Starter Edition 3.0.1 and have been working on the products for monthes now.

When I run the "Add Network" query, I get this error near the end of the process:

The remote server returned an error: (500) Internal Server Error.

<nsapi-error-response>Internal Error: Illegal pattern character 'j'</nsapi-error-response>

Here is the global execution view:

ciac error global.PNG

And the error box:

ciac error detail.PNG

Has any of you ever seen such an error? It ends the process and no network is created.

Thanks by advance.

David

2 Replies 2

davidregourd
Level 1
Level 1

Hello,

I had heard that the Starter Edition was not compoatible with Windows "locales" other then US.

I made my portal installation on a US Windows 2008 R2, under US locales, but the system was provisioned from a template where initial locales where "french".

So the system was under french and the admin user (me) under US.

I tried to launch the RC and SL services manually from the cmd scripts instead of running them as services: 

it solved my problem.

So be careful, no-US citizens! Even the system locales of your OS must be US!

Best Regards

David

samerg
Cisco Employee
Cisco Employee

Thank you very much, you saved my day! I had this same problem and launching the services from the CMD scripts solved my problem.

Best regards,

Sascha

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