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idsm-2 problem: sensor upgrade from 4.1 to 5 or higher

saintass84
Level 1
Level 1

Hi all,

I have a problem with my IDSM-2 module. I'm trying to sensor upgrade from IDS to IPS software (from 4.1 version to 5.x or higher).

If I do this from sensor under "admin user" and use major patch - IPS-K9-maj-5.0-1e-S149.rpm.pkg then I receive error:

"Error: idsPackageMgr: digital signature of the update file was not valid, use CCO to replace corrupted file ".

But file "IPS-K9-maj-5.0-1e-S149.rpm.pkg" is NOT corrupted. I cheked it under "service user" with md5sum utility - checksum is correct.

If I try to upgrade from maintance mode (ie re-image with wipe all information in application partition) then I receive:

"Application image upgrade complete. You can boot the image now.

Partition upgraded successfully"

Next, I'm reboot IDSM-2 module and receive:

"000133: Sep 7 15:10:18.622 MSK/MDD: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for boot up diagnostic

000134: Sep 7 15:10:18.290 MSK/MDD: %DIAG-SP-3-MAJOR: Module 4: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.

000135: Sep 7 15:10:18.294 MSK/MDD: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 4: TestPCLoopback failed on port(s) 3-4

000136: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-LC_FAILURE: Module 4 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnostic result.

000137: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled 'off (Diagnostic Failure)'

000138: Sep 7 15:10:19.170 MSK/MDD: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Diagnostic Failure)"

ie module go to the "PwrDown" state.

I try to upgrade for next firmware:

IPS-K9-maj-5.0-1e-S149.rpm.pkg

IPS-IDSM2-K9-sys-1.1-a-7.0-5a-E4.bin.gz

IPS-K9-7.0-5a-E4.pkg

IPS-K9-maj-5.0-1e-S149.rpm.pkg

WS-SVC-IDSM2-K9-sys-1.1-a-5.0-1.bin.gz

and did not get success

chassis - 6509-e, sup - VS-S720-10G + VS-F6K-PFC3C, ios - s72033-adventerprisek9_wan-mz.122-33.SXI6.bin

maintance software for IDSM-2 module - 3.4(2)m

Could you please help me? Thanks in advance!

2 Replies 2

Dustin Ralich
Cisco Employee
Cisco Employee
I have a problem with my IDSM-2 module. I'm trying to sensor upgrade from IDS to IPS software (from 4.1 version to 5.x or higher). If I do this from sensor under "admin user" and use major patch - IPS-K9-maj-5.0-1e-S149.rpm.pkg then I receive error: "Error: idsPackageMgr: digital signature of the update file was not valid, use CCO to replace corrupted file ". But file "IPS-K9-maj-5.0-1e-S149.rpm.pkg" is NOT corrupted. I cheked it under "service user" with md5sum utility - checksum is correct.

It has been a long time since I've seen a sensor running 4.1 or an upgrade to 5.0(1e) . If I recall correctly, there were some issues with upgrading if you were running a release from the 4.1 train earlier than 4.1(4). Additionally, the upgrade from 4.1 -> 5.0 includes a configuration conversion (due to differences between the software trains), which was prone to failure depending on the presence of certain configuration options.

Unless you absolutely need to keep the existing configuration, you would save yourself time and effort by simply re-imaging the sensor directly to the desired release. Modern (supported) releases would be either 7.0(5a)E4 or 6.2(3)E4.

Next, I'm reboot IDSM-2 module and receive:

"000133: Sep 7 15:10:18.622 MSK/MDD: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for boot up diagnostic

000134: Sep 7 15:10:18.290 MSK/MDD: %DIAG-SP-3-MAJOR: Module 4: Online Diagnostics detected a Major Error. Please use 'show diagnostic result ' to see test results.

000135: Sep 7 15:10:18.294 MSK/MDD: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 4: TestPCLoopback failed on port(s) 3-4

000136: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-LC_FAILURE: Module 4 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnostic result.

000137: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled 'off (Diagnostic Failure)'

000138: Sep 7 15:10:19.170 MSK/MDD: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Diagnostic Failure)"

I would try re-imaging the sensor once more using the IPS-IDSM2-K9-sys-1.1-a-7.0-5a-E4.bin.gz System Recovery Image file found here, following the procedure described here. If the module still fails to boot after that (still citing a Diagnostic Failure), try moving it to another slot in the chassis (if possible).

What color is the IDSM-2 Status LED (on front of module) when it is in this state? An RMA may be necessary to resolve this.

Hi,

Also please check the required memory space avail or not in flash.

Rajeswar.

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