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Unable to register or use Jabber15 on MacOS with local firewall

AugustoS.Nunes
Level 1
Level 1

Hello!

We are currently facing an issue where we want to leave the MacOS Local Firewall Enabled, but when we do Jabber gives us an error for TFTP. (not getting the profile) from the server.

While we found out that disabling the firewall does help on the first time you logon with an user to Jabber and register's correctly we could not call someone else and hear them, while incoming calls are fine.

We have added Cisco Jabber.app to the firewall allowing incoming connections and the tftp command (on /usr/bin/tftp.) however with no success so far.

Is there any documentation for allowing jabber through MacOS Firewall or anyone has found out a solution?

1 Accepted Solution

We have a case open with Apple, they tell us that MacOS 5.3 beta 3 is due out this week.  Do don't have an actual release date yet.  I am hoping that this gets fixed by the end of the month.   So you have 2 options roll back to or wait for 15.3

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3 Replies 3

EdmondsM12
Spotlight
Spotlight

Hi AugustoS.Nunes

What version of MacOS are you running.  There seems to be an issue with the network stack on 15.2.

 

 

Exactly 15.2, prior to update we never saw this, however since we upgraded both MacOS and Jabber to 15.2 and 15.0.2...

Is there any fix or guidance? or just wait for a fix?

We have a case open with Apple, they tell us that MacOS 5.3 beta 3 is due out this week.  Do don't have an actual release date yet.  I am hoping that this gets fixed by the end of the month.   So you have 2 options roll back to or wait for 15.3