Solved: cannot use addCss with cucm AXL 10.5.2 error html 500 axlcode -1

konradokon · ‎05-20-2016

Hi,

I am trying to use addCss with AXL 10.5.2 but jeep getting error. Could someone take a look at my function and soap header, please? I was able to run addCSS against 8.6.2 with schema 7.1 but cannot get it working for 10.5.2 with adCss.

Any help appreciated.

soaprequest = '''

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

<SOAP-ENV:Body>

<axl:addCss xmlns:axl="http://www.cisco.com/AXL/API/10.5" xsi:schemaLocation="http://www.cisco.com/AXL/API/10.5 http://ccmserver/schema/axlsoap.xsd" sequence="1234">

</member>

</member>

</member></members>

</axl:addCss>

</SOAP-ENV:Body>

soapheaders = {'SOAPAction':'CUCM:DB ver=10.5 addCss' }

AXL debug

2016-05-20 12:50:06,984 WARN [http-bio-443-exec-21] wrappers.RequestHeaderWrapper - Client sent an unsupported header, SOAPAction= [CUCM:DB ver=10.5], attempting to auto correct.

2016-05-20 12:50:06,984 WARN [http-bio-443-exec-21] wrappers.RequestHeaderWrapper - SOAPAction header correction needed: Api is malformed or missing

2016-05-20 12:50:07,066 DEBUG [http-bio-443-exec-21] filters.ThrottlingFilter - DBLCNQueue Count: 0

2016-05-20 12:50:07,066 DEBUG [http-bio-443-exec-21] filters.ThrottlingFilter - Successfully set the value of counter: 4 value: 0

2016-05-20 12:50:07,066 DEBUG [http-bio-443-exec-21] servletRouters.AXLAlpha - Checking request version [10.5]

2016-05-20 12:50:07,067 DEBUG [http-bio-443-exec-21] servletRouters.AXLAlpha - Checking if requested api [addCss] the implementedHandlers list

2016-05-20 12:50:07,067 DEBUG [http-bio-443-exec-21] servletRouters.AXLAlpha - [addCss] is not in the implementedHandlers list

2016-05-20 12:50:07,067 INFO [http-bio-443-exec-21] servletRouters.AXLAlpha - Going to axis--->

2016-05-20 12:50:07,067 DEBUG [http-bio-443-exec-21] wrappers.RequestNamespaceWrapper - Inside Request Wrapper

2016-05-20 12:50:07,068 INFO [http-bio-443-exec-21] servletRouters.AXLAlpha - AXL REQUEST :

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

<SOAP-ENV:Body>

<axl:addCss xmlns:axl="http://www.cisco.com/AXL/API/10.5" xsi:schemaLocation="http://www.cisco.com/AXL/API/10.5 http://ccmserver/schema/axlsoap.xsd" sequence="1234">

</member>

</member>

</member></members>

</axl:addCss>

</SOAP-ENV:Body>

</SOAP-ENV:Envelope>

2016-05-20 12:50:07,068 DEBUG [http-bio-443-exec-21] servletRouters.AXLAlpha - Request processed by AXIS

2016-05-20 12:50:07,261 DEBUG [http-bio-443-exec-21] axlapiservice.Handler - dbConnector Initialization in handler.java

2016-05-20 12:50:07,262 DEBUG [http-bio-443-exec-21] axlapiservice.Axl - Connection given to current thread

2016-05-20 12:50:07,285 DEBUG [http-bio-443-exec-21] axlapiservice.Axl - Thread is same so connection is reused, name of thread : http-bio-443-exec-21

2016-05-20 12:50:07,287 DEBUG [http-bio-443-exec-21] axlapiservice.AXLCallFlow - In begin transaction of AXLCallflow and created pub connector

2016-05-20 12:50:07,287 DEBUG [http-bio-443-exec-21] axlapiservice.AddCssHandler - In AddCss

2016-05-20 12:50:07,309 ERROR [http-bio-443-exec-21] axlapiservice.AXLAPIServiceSkeleton - com.cisco.www.axlapiservice.AXLAPIServiceSkeleton@1e40ff1

java.lang.NullPointerException

016-05-20 12:50:07,314 DEBUG [http-bio-443-exec-21] servletRouters.AXLAlpha - <?xml version='1.0' encoding='UTF-8'?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"><soapenv:Body><soapenv:Fault><faultcode>soapenv:Server</faultcode><faultstring></faultstring><detail><axlError><axlcode>-1</axlcode><axlmessage></axlmessage><request>addCss</request></axlError></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>

Thanks!

dstaudt · ‎05-20-2016

That was painful to troubleshoot but I think the problem is that there is whitespace in the beginning part of the HTTP body before the actual XML begins, due to the way the triple-quote block is laid out. XML and its parsers are very insistent that there should be no whitespace or extraneous characters at the start of an XML document, and unfortunately tend to give unhelpful errors. Worked when I changed this line of code:

soaprequest = '''

<?xml version='1.0' encoding='utf-8'?>

to:

soaprequest = '''<?xml version='1.0' encoding='utf-8'?>

If this worked in the older snippet and CUCM version, I'm not sure why it did...perhaps the parser became more strict in later versions.

View solution in original post

dstaudt · ‎05-20-2016

From the debug log snippet, it looks like AXL doesn't like the SOAPAction header, even though it looks mostly good to me:

soapheaders = {'SOAPAction':'CUCM:DB ver=10.5 addCss' }

This is the raw request generated by soapUI, running against my CUCM 10.5:

POST https://ds-ucm105.cisco.com:8443/axl/ HTTP/1.1

Accept-Encoding: gzip,deflate

Content-Type: text/xml;charset=UTF-8

SOAPAction: "CUCM:DB ver=10.5 addCss"

Content-Length: 346

Host: ds-ucm105.cisco.com:8443

Connection: Keep-Alive

User-Agent: Apache-HttpClient/4.1.1 (java 1.5)

Authorization: Basic QWRtaW5pc3RyYXRvcjpjaXNjb3BzZHQ=

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/10.5">

<soapenv:Header/>

<soapenv:Body>

      <ns:addCss>

        <css>

            <members>

            </members>

            <name>testCSSa</name>

        </css>

      </ns:addCss>

</soapenv:Body>

</soapenv:Envelope>

I do notice that there are double quotes around the value part of the SOAPAction header...perhaps you could try that, e.g. something like:

soapheaders = {'SOAPAction':'"CUCM:DB ver=10.5 addCss"' }

If that doesn't help, it would be interesting to see the code working with 8.5...

konradokon · ‎05-20-2016

still no joy. i tried to add " " in the soapheader. I also added <css>....</css> tags but still getting error 500

this is code which works for me on 8.6.2 it uses old syntax addCSS .

soaprequest = '''

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

<SOAP-ENV:Body>

<axl:addCSS xmlns:axl="http://www.cisco.com/AXL/API/7.1" xsi:schemaLocation="http://www.cisco.com/AXL/API/7.1 http://ccmserver/schema/axlsoap.xsd" sequence="1234">

</member>

</member>

</member></members>

</axl:addCSS>

</SOAP-ENV:Body>

</SOAP-ENV:Envelope>'''.format(name,desc,PT1,PT2,PT3)

global AXLRequest

soapheaders = {'SOAPAction':'CUCM:DB ver=7.1' }

dstaudt · ‎05-20-2016

Ah, it looks like there was a significant schema change between 7.x and 8.x, where the new <addCSS> schema looks like this:

<Envelope>

    <addCss>

        <css>

              <name>

              <description>

              <members>

Your 10.5 code snippet looks like it's missing the <css> element level, i.e.:

<Envelope>

    <addCss>

          <name>

          <description>

          <members>

See https://developer.cisco.com/media/axl-schema-11-0/Files/AXLSoap_addCss.html#LinkCD

konradokon · ‎05-20-2016

I have noticed that as well and still does not work. This is my exact function.

def SOAPRequest(name,desc,PT1,PT2,PT3,host,usrnm,pw):

#Set call forward to destination

soaprequest = '''

<?xml version='1.0' encoding='utf-8'?>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/10.5">

<soapenv:Header/>

<soapenv:Body>

<ns:addCss>

<css>

</member>

</member>

</member>

</members>

</css>

</ns:addCss>

</soapenv:Body>

</soapenv:Envelope>'''.format(name,desc,PT1,PT2,PT3)

global AXLRequest

soapheaders = {'SOAPAction':'"CUCM:DB ver=10.5 addCss"' }

dstaudt · ‎05-20-2016

What is the AXL log saying for this test?

Could you create a small sample app based on this code and attach? I may be able to try it out here...

konradokon · ‎05-20-2016

Sure.

edit css-test.txt with your new css and existing partitions

and execute it:python3 addcss-css-10.5-test2.py css-test.txt

dstaudt · ‎05-20-2016

That was painful to troubleshoot but I think the problem is that there is whitespace in the beginning part of the HTTP body before the actual XML begins, due to the way the triple-quote block is laid out. XML and its parsers are very insistent that there should be no whitespace or extraneous characters at the start of an XML document, and unfortunately tend to give unhelpful errors. Worked when I changed this line of code:

soaprequest = '''

<?xml version='1.0' encoding='utf-8'?>

to:

soaprequest = '''<?xml version='1.0' encoding='utf-8'?>

If this worked in the older snippet and CUCM version, I'm not sure why it did...perhaps the parser became more strict in later versions.

konradokon · ‎05-20-2016

Oh man!!! You are my hero. I would never think of that. The funny part is that XML version was added during the troubleshooting process. Initial version of code did not include it. It works now. I can now proceed with building the rest of the script components.

Thank you!