doAuthenticateUser returning HTTP 599

[stephan.steiner]

It's been many years since I've been doing this, but I finally needed to validate user credentials again. So I'm sending this

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5"><soapenv:Header/><soapenv:Body><ns:doAuthenticateUser sequence="0"><userid>ciscotest25@nxodev.intra</userid><pin>134679</pin></ns:doAuthenticateUser></soapenv:Body></soapenv:Envelope>

And AXL just freaks out and sends an HTML page with a 599 status code.

CUCM version is 12.5.1.14900-63

Any idea what's going on here? The request should be simple enough

[BjoernMartin]

Hello.
Your content looks great.
Which CUCM version do you use?

I tested doAuthenticated in my lab environment and CUCM response with ......

REQUEST:

    <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5">
        <soapenv:Header />
        <soapenv:Body>
            <ns:doAuthenticateUser sequence="0">
                <userid>bmartin@rsc-lab.de</userid>
                <pin>123456</pin>
           </ns:doAuthenticateUser>
        </soapenv:Body>
</soapenv:Envelope>

RESPONSE:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
    <soapenv:Body>
        <ns:doAuthenticateUserResponse xmlns:ns="http://www.cisco.com/AXL/API/12.5">
            <return>
                  <userAuthenticated>true</userAuthenticated>
                  <code>0</code>
                  <daysToExpiry>0</daysToExpiry>
                 <isWarningNeeded>false</isWarningNeeded>
           </return>
        </ns:doAuthenticateUserResponse>
</soapenv:Body>
</soapenv:Envelope>

[npetrele]

It works fine for me, although I'm using 12.5.1.13900-152.  I'm upgrading the lab server to 159 today.

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5">
   <soapenv:Header/>
   <soapenv:Body>
      <ns:doAuthenticateUser sequence="0">
         <userid>npetrele@cisco.com</userid>
         <!--You have a CHOICE of the next 2 items at this level-->
         <pin>5555</pin>
      </ns:doAuthenticateUser>
   </soapenv:Body>
</soapenv:Envelope>

Did you forget to code Basic Authentication into your request?

[dstaudt]

The 599 response means that you're requesting an AXL version not supported by the UCM.  E.g. sending a request with SOAPAction header or XML namespace of v12.5 to an v11.5 system, or requesting v8 from a v12.5 system.

See this table for which UCM versions support which AXL versions: https://developer.cisco.com/docs/axl/#versioning

Note, both the SOAPAction header and XML namespace need to be provided, and the versions need to match:

POST https://ds-ucm1251.cisco.com:8443/axl/ HTTP/1.1
Accept-Encoding: gzip,deflate
Content-Type: text/xml;charset=UTF-8
SOAPAction: "CUCM:DB ver=12.5 doAuthenticateUser"
Content-Length: 346
Host: ds-ucm1251.cisco.com:8443
Connection: Keep-Alive
User-Agent: Apache-HttpClient/4.5.5 (Java/11.0.12)
Authorization: Basic QWRtaW5pc3RyYXRvcjpjaXNjb3BzZHQ=

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco.com/AXL/API/12.5">
   <soapenv:Header/>
   <soapenv:Body>
      <ns:doAuthenticateUser sequence="1">
         <userid>dstaudt</userid>
         <password>password</password>
      </ns:doAuthenticateUser>
   </soapenv:Body>
</soapenv:Envelope>

[stephan.steiner]

David was right on track.. it's a version problem. Ran with a 12.5 config on my 11.5 lab