listPhone AXL API call returns phone information even it is deleted from CUCM

[pradeep_guns]

Hi All,

We have a Network Monitoring tool that uses the CUCM's AXL and Serviceability APIs to monitor status of IP Phones. Would you please explain why listPhone AXL API call returns phone information even it is deleted from CUCM? If we are deleting phone using CUCM administration GUI will the record be deleted at the same moment or will it purge periodically.

Regards,

Pradeep

[thedd]

So you say that you call listPhone and see let's say 10 phones.

Then you delete one phone call listPhone again and it is still in the return?

Actually CUCM is a huge Database in the Background and the Web Interface is only a GUI representing the content.

If you delete a phone it will be removed from the database, disappears from the GUI and can not be found anymore.

Maybe you discribe when you do what and how you do it and when you get what return from AXL.

[dstaudt]

Deleting a phone via admin web UI or via AXL should result in the data being deleted 'immediately', however keep in mind that CUCM is based on a publisher/subscriber database architecture, and it may take a (hopefully) small amount of time for database changes to replicate from Pub to Sub. 

[thedd]

Any update on this?
Do you still have the issues if you a wait a few minutes with the list request after you deleted a phone?

Can you say how long ago a phone was deleted when you still see it in the list return?