Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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So I recently signed up for the trial to see if this would work for me, after talking to support. They informed me that the environment type I’m using could work. Here’s how it is, all users who will have duo are username “Administrator” the default ...

Josh615 by Community Member
  • 2908 Views
  • 10 replies
  • 0 Helpful votes

Hi All, Need help regarding configuring of Dns TXT Record for SSO. As per instruction in duo document need to copy text file from duo admin panel and create a dns txt record in Domain controller. But can anyone help me how can i create this

Vishal6 by Level 6
  • 3113 Views
  • 1 replies
  • 0 Helpful votes

The outage today has highlighted something for us. Some users do not have offline codes setup. Is there a way to run a report or some other way to determine which users have not enrolled for an offline code? Thank you.

johwoo by Community Member
  • 1909 Views
  • 2 replies
  • 0 Helpful votes

Can the account you use to do Duo Administration be set to bypass MFA? My MFA device is dead and I cannot get access to another device at this time. I still need to be able to perform MFA tasks as an admin. I set my admin account to bypass but that...

jwckauman by Community Member
  • 2351 Views
  • 1 replies
  • 0 Helpful votes

Hello all. I am curious if there’s somewhere in the Admin panel to set up notifications for various events. For instance, we have our AD Sync set up to sync nightly, but it stopped syncing a few nights ago, and we didn’t know until we were in there...

lloyd6770 by Community Member
  • 2119 Views
  • 3 replies
  • 0 Helpful votes

Hello everyone, I am new on this platform and short in time to read all the staff, I managed to install Duo Client on AWS Windows Server 2016, and 2FA is working only for users who has Builtin Administrator rights, is there possibility to involve 2FA...

George_Megre by Community Member
  • 1904 Views
  • 4 replies
  • 0 Helpful votes

We’re just getting our feet wet on the platform and one thing I’m confused about is how to handle the process of enrolling new users when the only thing we’re currently protecting is Windows Login (aka Microsoft RDP). We have scripts so that when a u...

borsaid by Community Member
  • 1444 Views
  • 1 replies
  • 0 Helpful votes

Resolved! ADsyncProxyOnPrem

Hello hope all is well. we already have SSO AD auth proxy setup on a server. can we use that do do the cloud on prem ad sync just add another section to the proxy config page?

What I want to do is 2FA the RD Gateway – so anyone using the gateway from the internet has to use 2FA. I don’t want to make the branch users using the RemoteApp version of Act from ACT01 to have to 2FA – they’re already on machines in the physical s...

Alex09st by Community Member
  • 1163 Views
  • 1 replies
  • 0 Helpful votes

Hello all, One of our customers bought licenses directly at Cisco & sadly not through our MSP program. Is there a way to add them to our MSP console? That’d help us for administration. Then, they’d like to implement a hierarchical administration: On...

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