Managing Users
Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
433 PostsActivity in Duo Security
Change Google account used for backup
Hi, I want to backup Duo on the old phone and restore it on the new one. Unfortunately I have chosen wrong google account to backup. I want to change that, but looks imposible. I remove the link Duo --> Google from Google site, but Duo insist on usi...
Duo Mobile App crashes every time
Every time I try to open Duo Mobile app, it immediately crashes.Reproduction steps1. Click Duo MobileExpected: Duo Mobile app starts.Actual: The Duo Mobile icon shows the normal "app is opening animation" (icon is enlarged), but no app window is ever...
DUO passport causing AD lockouts
Just setup DUO passport. I have the RDP application on my machine. When I login to windows I get prompted for MFA and after accepting it logs me in. I am then able to log into all my SSO applications via "remember me" Since I configured passport this...
D318 Duo Release Notes for July 7, 2025
Hello everyone! Here are the release notes for our most recent updates to Duo. Public release notes are published on the Customer Community every other Friday, the day after the D-release is completely rolled out to commercial deployments. You can s...
Resolved! FTD-AnyconnectLDAP-DUO
Hi, I have Anyconnect on Cisco FTD. It is integrated with Microsoft AD via LDAP and i do LDAP attribute mapping based on AD group and FTD policy so different user have different privileges. I need to setup to this user 2FA with DUO so i installed Duo...
Connection Error on Macbook
Hello, I am having and issue with a MacBook pro that I am working on setting up DUO 2FA for. This M3 MacBook is running Seqouia version 15.3.2. I am having a weird issue where I set up Duo on it, but it only works when on wi-fi, but the duo push fail...
Duo MFA with Cisco ISE and FTD RAVPN
Dear all, Hope you are doing well. I have Cisco FTD configured with remote access VPN and Cisco ISE for AAA services using the local user database on the ISE itself, and now I intend to add the 2FA using Cisco Duo. After completing the configuration ...
Cisco Duo 2nd Authentication is not Popup
Hello Team I'm currently working on configuring the Cisco Duo Free plan to enable two-factor authentication for remote VPN using Cisco AnyConnect and FTD. I've successfully installed Windows Server, activated AD, and installed Cisco Duo Proxy Manag...
how to send a POST request to a DNG-protected Web Application
We have a web application that uses Duo Network Gateway and it's working great when someone access it in a browser. The web app also has an api that can accept POST requests. I'd like to use this via a curl command (or similar) but am not sure how....
I was log off from both my duo mobile and instagram account what can i do?
i changed phones and i dont have access to my old phone but know i recovered everything but the duo mobile information, i cant access instagram cause i need duo mobile permission and duo mobile google back up its broken cause i recover everything fro...
Forcepoint DLP and DUO protecting google worksapce
Hello, I have a client we provide Duo to for Google workspace SSO. they want to implement Forcepoint DLP and while we have not been involved in that project, they are asking us why the redirects break when both are used at the same time. looking at...
please provide the ECCN export classification for Cisco Phone -4 LINE
please provide the ECCN export classification for Cisco Phone -4 LINE
Steps missing - Duo for NetScaler Web
Just an FYI for anyone else trying to secure Netscaler with the newer application protections. The guide is missing a couple of critical steps. The nFactor flow won't always send the proper password credentials to the Storefront causing an error of u...
Selenium automation to handle DUO 2FA
Hi We are doing our web application automation testing via Selenium and we have 2 FA done via DUO as part of login. We want to automate 2FA process and not wait for mobile or some device to authenticate in middle. Can you let me know if there is a me...
How to config Duo Authentication Proxy support 2 API ikey and skey
Hello: Due to the network security, the existing environment didn't have internet access and we are using Duo Authentication Proxy. However, we have 2 API with the same API Host. May I know how can I config Duo Authentication Proxy to have 2 API skey...
