Duo Security

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Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.

414 Posts

Managing Devices

Share tips on managing device authentication methods. Stay current on device management and learn fr...

255 Posts

Duo Mobile App

Find best practices and discover troubleshooting tips for Android, iOS, and more.

267 Posts

Managed Service Provider

A public forum for managed service providers to discuss Duo. Please use msp@duo.com for any program,...

36 Posts

APIs

A public forum for all your questions about Duo’s API. Troubleshoot API issues and learn from our co...

229 Posts

Duo Level Up Forum

Dedicated to Duo’s Level Up, our customer education training platform.

31 Posts

Deployment Strategy

Browse deployment advice, strategies and issues our community has identified and resolved.

82 Posts

Duo Release Notes

Stay up to date on new features and product changes with the Duo Community Product Release Notes for...

249 Posts

Activity in Duo Security

Apple Watch Series 2 not receiving push notifications anymore

Does anyone have this older Apple Watch and have Duo push notifications working? I noticed that they quit working awhile ago and am trying to see if there is a fix. I have watchOS 6.3 which is the latest update for the watch installed. I can receive ...

chown by Level 1
  • 143 Views
  • 1 replies
  • 0 Helpful votes

The directory server credentials were rejected.

Hello, I have the configuration for one domain in Duo with authentication proxy working but the error 'the directory server credentials were rejected' in the configuration directory. The certificate is correct and when I run the config tool, there ar...

nomski1 by Level 1
  • 65 Views
  • 1 replies
  • 0 Helpful votes

Auto Login, Kiosks, and DUO Agent (work around?)

Good Morning, We have a number of pcs, such a time clock’s or plant control computers. These computers are on the domain and locked down with group policy. We had them all configured with registry keys to auto log in with a specific account. These ...

kstruik by Level 1
  • 2042 Views
  • 8 replies
  • 1 Helpful votes

Change Google account used for backup

Hi, I want to backup Duo on the old phone and restore it on the new one.  Unfortunately I have chosen wrong google account to backup. I want to change that, but looks imposible. I remove the link Duo --> Google from Google site, but Duo insist on usi...

PeterZY by Level 1
  • 81 Views
  • 0 replies
  • 0 Helpful votes

D298: Duo Release Notes for September 13, 2024

New features, enhancements, and other improvementsPasswordless AnalyticsSelect Multiple User Groups in Shared Device AuthenticationRefreshed UI for Single Sign-On pagesNow generally available: Grant administrators – Read permissions for the Admin API...

pwl analytics.png get started.png risk based policy assessment.png
Rick Wong by Cisco Employee
  • 530 Views
  • 2 replies
  • 0 Helpful votes

D299: Duo Release Notes for September 27, 2024

New Features:New "Enrollment" section in the Admin Panel Settings pageNow Generally Available: Duo Two-Factor Authentication for Microsoft Entra ID External Authentication Methods (EAM)New and Updated ApplicationsFive new named applications with Duo ...

settings-enrollment-email_2x.png
Rick Wong by Cisco Employee
  • 409 Views
  • 1 replies
  • 0 Helpful votes

Resolved! No IP address when using Passcode option in Duo

Hello.For one of our solutions we have enabled both Passcode and Push options in the Duo admin portal. We have noticed we only see client-side IP addresses in the logs for users opting to use Push.Is there a way to capture the IP address when users o...

seceng by Level 1
  • 114 Views
  • 3 replies
  • 0 Helpful votes

Resolved! How to monitor if DUO client is active on Windows device

Hello, Which process should we monitor to see if DUO client is actively running on Windows device?We did find the link https://duo.my.site.com/s/article/5536?language=en_US but we want to check if it is actively running on the device and not if it is...

RF031 by Level 1
  • 187 Views
  • 4 replies
  • 0 Helpful votes

Directory Sync custom schedule

Has anyone figured out a way to initiate a directory sync other than via the sync now button or system scheduled 10am sync time? I’d like to kick off a sync automatically at a time other than set time of 10am in the DUO admin panel, which I can’t c...

What are your favorite security podcasts?

As a huge podcast fan and fledgling security nerd, I’m wondering if anyone has recommendations for series or episodes they especially like. I love Radiolab the most, so Darkode is my biggest must-listen so far. What else should I be enjoying/learning...

Dooley by Level 3
  • 1863 Views
  • 4 replies
  • 0 Helpful votes
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