Duo Security

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Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.

397 Posts

Managing Devices

Share tips on managing device authentication methods. Stay current on device management and learn fr...

247 Posts

Duo Mobile App

Find best practices and discover troubleshooting tips for Android, iOS, and more.

256 Posts

Managed Service Provider

A public forum for managed service providers to discuss Duo. Please use msp@duo.com for any program,...

33 Posts


A public forum for all your questions about Duo’s API. Troubleshoot API issues and learn from our co...

221 Posts

Duo Level Up Forum

Dedicated to Duo’s Level Up, our customer education training platform.

30 Posts

Deployment Strategy

Browse deployment advice, strategies and issues our community has identified and resolved.

69 Posts

Duo Release Notes

Stay up to date on new features and product changes with the Duo Community Product Release Notes for...

228 Posts

Activity in Duo Security

D285: Duo Release Notes for Mar 1, 2024

New features, enhancements, and other improvementsChanges in security key enrollment behaviorNow in public preview: Automatic authentication device selection settingNow in public preview: Authentication device filteringUpdate to the Universal Prompt ...

authentication-experience-user-page_2x.png Device auth method filtering 1.png Device auth method filtering 2.png Universal Prompt Progress report.png

Authentication through Call not working after changing number

Hi everybody,I have been searching on the forum and the knowledge base, but I am unable to find anything so maybe somebody here can help me.Recently I have changed somebody's Phone number, and after the change the DUO Call authentication stopped work...

Marvje by Beginner
  • 2 replies
  • 0 Helpful votes

Free Tier and API

So I want to test some stuff with https://github.com/duosecurity/duo_log_sync but do not want to do it in our production environment because, well, production. Can I use the Free Tier for that? Also, am I correct to assume the free tier only lasts fo...

Duo Universal Prompt - (lack of) Default Device option

Hello, I’ve been attempting to move to the Universal Prompt for years, but there has always been technical blockers. With the announcement that support for the Traditional Prompt is ending in the coming months, I’m growing in concern that gaps I’ve ...

AnthonyL3 by Beginner
  • 10 replies
  • 0 Helpful votes

intigating DUO For webapplication

Hi there, I need some assistance with the following scenario: I have been tasked with providing a proof of concept for integrating Duo for their in-house legacy application, which is publicly hosted. This application is built using Java (version 8), ...

Invalid response from SSO provider.

I have sso configured and working for users using a enterprise application in Entra ID. I setup a seperate enterprise application for the DUO admin portal. I keep getting Invalid response from SSO provider. When I click the test button in the Entra a...

rgifh by Beginner
  • 4 replies
  • 0 Helpful votes

Domain Admin in Windows Active Directory

Hi,I would like to clarify the license counts on Windows Logon and RDP. In the document, it mentioned all interactive users will be enrolled in Duo admin page. But in our environment, we wants to enable 2FA for Windows Domain Admin only. Do we need t...

TonyM1 by Beginner
  • 3 replies
  • 0 Helpful votes

How to tell when a device is added using Splunk DUO API integration

Hello all, We are trying to narrow down when a device is added to a user account within Duo. We normally use the Duo PowerShell module(GitHub - mbegan/Duo-PSModule: Duo Admin API Powershell Wrapper Module) to pull a lot of random reports that are nee...

Gigawatt by Beginner
  • 1 replies
  • 0 Helpful votes

VPN portal identity certificate change

Hello everyone, we are carrying out a job to renew the VPN portal identity certificate on an ASA computer. When making the change, the AnyConnect pop-up window appears with the following message: "Single sign-on AnyConnect token verification failure"...


Duo Prompts in multiple languages

Hi!  We have the occasional user tells us they receive prompts in other languages outside of their device default of English. We have one iPhone user who has no other languages installed, no keyboard/launcher apps, etc., and today after getting promp...


Resolved! NetExtender with admin bypass code

Hello, I'm having a difficult time getting anything other than a Duo Mobile Push notification or placing the VPN user in bypass mode to work with NetExtender VPN. The VPN functions normally with the password field containing only a password, but when...

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