Duo Security

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Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.

433 Posts

Managing Devices

Share tips on managing device authentication methods. Stay current on device management and learn fr...

262 Posts

Duo Mobile App

Find best practices and discover troubleshooting tips for Android, iOS, and more.

284 Posts

Managed Service Provider

A public forum for managed service providers to discuss Duo. Please use msp@duo.com for any program,...

39 Posts

APIs

A public forum for all your questions about Duo’s API. Troubleshoot API issues and learn from our co...

233 Posts

Duo Level Up Forum

Dedicated to Duo’s Level Up, our customer education training platform.

34 Posts

Deployment Strategy

Browse deployment advice, strategies and issues our community has identified and resolved.

93 Posts

Duo Release Notes

Stay up to date on new features and product changes with the Duo Community Product Release Notes for...

269 Posts

Activity in Duo Security

Change Google account used for backup

Hi, I want to backup Duo on the old phone and restore it on the new one.  Unfortunately I have chosen wrong google account to backup. I want to change that, but looks imposible. I remove the link Duo --> Google from Google site, but Duo insist on usi...

PeterZY by Level 1
  • 514 Views
  • 1 replies
  • 0 Helpful votes

Duo Mobile App crashes every time

Every time I try to open Duo Mobile app, it immediately crashes.Reproduction steps1. Click Duo MobileExpected: Duo Mobile app starts.Actual: The Duo Mobile icon shows the normal "app is opening animation" (icon is enlarged), but no app window is ever...

JohanM by Level 1
  • 297 Views
  • 1 replies
  • 0 Helpful votes

DUO passport causing AD lockouts

Just setup DUO passport. I have the RDP application on my machine. When I login to windows I get prompted for MFA and after accepting it logs me in. I am then able to log into all my SSO applications via "remember me" Since I configured passport this...

Jsizzle by Level 1
  • 85 Views
  • 0 replies
  • 0 Helpful votes

D318 Duo Release Notes for July 7, 2025

Hello everyone! Here are the release notes for our most recent updates to Duo.  Public release notes are published on the Customer Community every other Friday, the day after the D-release is completely rolled out to commercial deployments. You can s...

auth experience.png select an option.png Admin PW Policy.png
Rick Wong by Cisco Employee
  • 632 Views
  • 1 replies
  • 0 Helpful votes

Resolved! FTD-AnyconnectLDAP-DUO

Hi, I have Anyconnect on Cisco FTD. It is integrated with Microsoft AD via LDAP and i do LDAP attribute mapping based on AD group and FTD policy so different user have different privileges. I need to setup to this user 2FA with DUO so i installed Duo...

mdzaf by Level 1
  • 123 Views
  • 5 replies
  • 0 Helpful votes

Connection Error on Macbook

Hello, I am having and issue with a MacBook pro that I am working on setting up DUO 2FA for. This M3 MacBook is running Seqouia version 15.3.2. I am having a weird issue where I set up Duo on it, but it only works when on wi-fi, but the duo push fail...

eortizz by Level 1
  • 269 Views
  • 2 replies
  • 0 Helpful votes

Duo MFA with Cisco ISE and FTD RAVPN

Dear all, Hope you are doing well. I have Cisco FTD configured with remote access VPN and Cisco ISE for AAA services using the local user database on the ISE itself, and now I intend to add the 2FA using Cisco Duo. After completing the configuration ...

Cisco Duo 2nd Authentication is not Popup

Hello Team   I'm currently working on configuring the Cisco Duo Free plan to enable two-factor authentication for remote VPN using Cisco AnyConnect and FTD. I've successfully installed Windows Server, activated AD, and installed Cisco Duo Proxy Manag...

dmissai by Level 1
  • 96 Views
  • 0 replies
  • 1 Helpful votes

Forcepoint DLP and DUO protecting google worksapce

Hello, I have a client we provide Duo to for Google workspace SSO.  they want to implement Forcepoint DLP and while we have not been involved in that project, they are asking us why the redirects break when both are used at the same time.  looking at...

Brandon C by Level 1
  • 80 Views
  • 0 replies
  • 0 Helpful votes

Steps missing - Duo for NetScaler Web

Just an FYI for anyone else trying to secure Netscaler with the newer application protections. The guide is missing a couple of critical steps. The nFactor flow won't always send the proper password credentials to the Storefront causing an error of u...

Rathelm80 by Level 1
  • 2314 Views
  • 3 replies
  • 0 Helpful votes

Selenium automation to handle DUO 2FA

Hi We are doing our web application automation testing via Selenium and we have 2 FA done via DUO as part of login. We want to automate 2FA process and not wait for mobile or some device to authenticate in middle. Can you let me know if there is a me...

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