Duo Security

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Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.

410 Posts

Managing Devices

Share tips on managing device authentication methods. Stay current on device management and learn fr...

253 Posts

Duo Mobile App

Find best practices and discover troubleshooting tips for Android, iOS, and more.

262 Posts

Managed Service Provider

A public forum for managed service providers to discuss Duo. Please use msp@duo.com for any program,...

35 Posts


A public forum for all your questions about Duo’s API. Troubleshoot API issues and learn from our co...

227 Posts

Duo Level Up Forum

Dedicated to Duo’s Level Up, our customer education training platform.

30 Posts

Deployment Strategy

Browse deployment advice, strategies and issues our community has identified and resolved.

79 Posts

Duo Release Notes

Stay up to date on new features and product changes with the Duo Community Product Release Notes for...

241 Posts

Activity in Duo Security

Firepower SSO for multiple connection profiles

Hi all,We've been using Duo Firepower SSO with our ASA/FTD to protect our AnyConnect/Secure Client users and it's been working well.   However, we have a need to give VPN access to a couple of vendors, and we traditionally create custom VPN profiles ...

MauryJ by Level 1
  • 2 replies
  • 1 Helpful votes

No way to enter duo my recovery password

I have my duo recovery password saved in my Apple passwords but in the duo app there is no option to enter it. The support website says there should a reconnect button but there is nothing. Just a welcome page and activation stuff for making new acc...

Bryce1234 by Level 1
  • 3 replies
  • 0 Helpful votes

Moving Premise AD to Entra/Azure

Hey Everyone,We are currently on Essentials licensing. Before renewing the licenses, just wondering, do we need Advantage if we are moving toward Entra/Azure? Will we be locked out from essential features that are available on Advantage but not Essen...

tlin by Level 1
  • 2 replies
  • 0 Helpful votes

DUO Security Support Contacts

Hello everyone,I could not manage to find any Duo Security contact, neither email nor portal. If you any have information (links or email addresses), I would be appreciated.

Kvant by Level 1
  • 2 replies
  • 0 Helpful votes

Windows Pre VPN

We have meraki doing our VPN, our users log into it via the VPN, with windows pre vpn. Push works fine but when our users who have hardware tokens try to log in . it is not working ( even using the , ) any ideas how to fix this ?

D294: Duo Release Notes for July 19, 2024

New features, enhancements, and other improvementsNow generally available: Single Sign-On (SSO) for OAuth 2.0 Client CredentialsRisk-Based Authentication information added to the Authentication LogUpdate to Duo Trust Monitor Security Event timestamps...

User status reports

I need to present user data to mgmt , since we are having issues with too many users enrolled. maybe i just overwhelmed by the options. i have users that are disabled from AD and users that have never authenticated into DUO , but then i have users t...

Authentication Method (Block countries)

Is there a way to block countries using the authentication method?  For example I am able to block countries if the device IP shows in a country (that is not US, Canada, or India), but I want to block if the device IP is in say, the US, Canada, or In...

Resolved! User asked to Enter bypass code

I am trying to get a better understanding of why a user would be asked to Enter a bypass code when they have setup Duo 2fa? Is it a possibility that their authentication device has no connectivity with Duo?  

shammons by Level 1
  • 3 replies
  • 1 Helpful votes
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