Managing Users
Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
428 PostsActivity in Duo Security
Not getting push notifications in duo mobile occasionally
HelloWe are running duo 2fa for accessing our vpn and occasionally some users never receive the push but Cisco Secure connect get them into vpn normally.We use duo proxy server and Firepower 1140 with FMC. both are located in the same network in a co...
D314 Duo Release Notes for May 9, 2025
Hello everyone! Here are the release notes for our most recent updates to Duo. Public release notes are published on the Customer Community every other Friday, the day after the D-release is completely rolled out to commercial deployments. You can s...
Duo Active Directory User Sync fails sporadically
Hello,I started to notice that the Duo Active Directory User Sync is failing sporadically (from Automatic sync frequency jobs). The manual sync works fine and the next Automatic sync frequency ones work as well. The reason on the logs is " Sync cance...
Installing on Linux
I am trying to install Duo on my Wazuh OVA(Amazon Linux 2023) with the directions found on Duo, but when installing pam-devel I get a 404 for https://pkg.duosecurity.com/AmazonLinux/2023.6.20250317/x86_64/repodata/repomd.xml (IP:3.170.152.60).
Sync Duo licenses to Autotask PSA Contracts
Looking to automatically sync the Duo usage to my Autotask PSA contracts like other products do. Has anyone been able to get some form of this process working?Thank youJason
Invalid credentails error while logging using SSO
Hi All, I have configure DUO Admin panel login using 2FA with SSO hosted by Duo. All the configuration has been done referring below document but im facing an invalid credentials error while logining using SSO but same is getting sucessfull if i logi...
Lockouts caused by VPN password spray attack
Hello, We are using Duo for both Remote Access VPN on a Cisco firewall and our Office 365. Recently, password spray attacks against the VPN have been causing some of our users to become locked out of Office 365. We have enabled threat detection ...
Duo RDP not prompting when signing into Windows via Network Sign-In
We currently have Duo for Microsoft RDP set up and running for a client, and it's working fine, however we're running into an oddity when if a user tries to sign into Windows using the "Network Sign-In" option, it bypasses Duo entirely and doesn't pr...
Getting Incorrect Passcode in "basic_user_mfa_token.py"
I am using the delivered Python API client (Duo Auth API | Duo Security) for testing the Duo Auth end point. I am getting the below error "Incorrect passcode. Please try again.". Even though the passcode is correct.Thanks for your help and support.
DNG
’m setting up a protected web app for DNG. The app is only accessible when users include a specific URL path (e.g., hostname.local/app). If users try to access just the internal server hostname (e.g., hostname.local), they’re redirected to the defaul...
Linux DuoConnect v2.0.7 issue on Red Hat 8
Tried to update DuoConnect 2.0.4 to the latest 2.0.7 and get the following error: duoconnect: /lib64/libc.so.6: version `GLIBC_2.34' not found (required by duoconnect).
Duo integration: ESXi version issue
Has anyone experienced configuring Duo with VMware ESXi v6.7 webGUI without VCenter? Does Duo not work with this version of ESXi because no RADIUS setting in the GUI of ESXi itself?
D313 Duo Release Notes for April 25, 2025
Hello everyone! Here are the release notes for our most recent updates to Duo. Public release notes are published on the Customer Community every other Friday, the day after the D-release is completely rolled out to commercial deployments. You can s...
Bypass When Computer Is Offline (No Internet)
Hi everyone, I'm facing an issue—or maybe it's just a missing configuration.We have Duo installed on company computers, and the users have already enrolled in the Duo Mobile app. However, they haven't completed the offline access setup. So when a com...
DUO AUTHENTICATION PROXY FOR WINDOWS LOGON
Hi everyone,I am trying to protect windows logon using Duo authentication proxy, at the point where I am to input the IP address and port of the proxy server, it keeps saying "cannot connect to the server". On what port does the Authentication proxy ...
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