Managing Users
Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
430 PostsActivity in Duo Security
D316 Duo Release Notes for June 6, 2025
Hello everyone! Here are the release notes for our most recent updates to Duo. Public release notes are published on the Customer Community every other Friday, the day after the D-release is completely rolled out to commercial deployments. You can ...
Resolved! Duo RDP not prompting when signing into Windows via Network Sign-In
We currently have Duo for Microsoft RDP set up and running for a client, and it's working fine, however we're running into an oddity when if a user tries to sign into Windows using the "Network Sign-In" option, it bypasses Duo entirely and doesn't pr...
Duo MFA with Cisco ISE and FTD RAVPN
Dear all, Hope you are doing well. I have Cisco FTD configured with remote access VPN and Cisco ISE for AAA services using the local user database on the ISE itself, and now I intend to add the 2FA using Cisco Duo. After completing the configuration ...
"Approved" animation slows down repeated verifications
I use Duo Mobile push authentication to access an externally-managed cluster. When using an SFTP GUI app (Transmit) to access the filesystem I'm often presented with multiple almost simultaneous authentication requests (I assume multiple threads open...
Duo Issue Allowing Logon to Some Workstations But Not Others
I am seeing an issue where I can log onto to some of our workstations but not others using two separate user accounts that are M365 accounts. For example, user account A can log onto workstation A. However, when I use user account A to log onto wor...
Duo Authentication for Windows Logon- Blank Login Screen
As we roll-out Windows 11 24H2 (upgrading from Windows 11 23H2), we've encountered an issue where the Duo dialogue box is "blank" when users login to their computers and/or unlock their computers. We have tried upgrading Duo Authentication for Windo...
DUO Admin Certification not found
I completed the Cisco DUO Administration certification in Level Up and now I can't find it. Please advise where I can retrieve it from. Thank in advance.
DUO WINDOWS LOGON ISSUE
I'm using the Duo trial for 30 days. I am testing the MFA for Windows logon. I manually created a user and then downloaded the installer for Windows logon. However, after installing that and restarting my laptop, I cannot open it. There's no prompt f...
May 29, 2025: Android 12 now end of life in Duo OS policy
Beginning May 29, 2025, Duo will assign end-of-life status to Android 12 in the operating systems policy. This policy feature is available to customers on Duo Advantage and Duo Premier editions. Note that this end-of-life status is not related to c...
Wlan + ISE portal + single factor: DUO Cloud
Hello ! This is my first experience with DUO. My goal is to configure a corporate WLAN with single-factor authentication using Duo Cloud. When connecting, the client is redirected to an ISE portal (Sponsor?). This portal then invokes DUO for authenti...
Resolved! How can I always send Duo Push rather than force the user to choose?
I'm using Duo for MFA when authenticating for RDP access. There was a time when the user would try to login that Duo would automatically send a Duo Push, but now for each login the user is being asked to choose between sending a Duo Push or using a ...
Lockouts caused by VPN password spray attack
Hello, We are using Duo for both Remote Access VPN on a Cisco firewall and our Office 365. Recently, password spray attacks against the VPN have been causing some of our users to become locked out of Office 365. We have enabled threat detection ...
Installation fails for Duo Authentication for Windows Logon (x86)
Hi Team,We were analyzing the binary for latest release of Duo Authentication for Windows Logon (32 bit MSI app) downloaded from https://duo.com/docs/checksums#duo-windows-logonhttps://dl.duosecurity.com/DuoWinLogon_MSIs_Policies_and_Documentation-5....
Resolved! duoauthproxy fails to install after building from source on Debian 12
Followed the directions. Did a successful sha256sum of the file on download.Running install fails.Make did not appear to throw any errors.This was the command used, from the directions- sudo ./duoauthproxy-build/install --install-dir /opt/duoauthpr...
Duo Web SDK returns “The username is invalid” despite successful push
On a clean install of Debian Bookworm, we're integrating Duo Universal Prompt using the Duo Web SDK for Roundcube webmail (using a reverse proxy setup). The flow is working technically, but the callback fails.Setup : - Duo user is synced from Active ...
