Duo Security

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Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.

413 Posts

Managing Devices

Share tips on managing device authentication methods. Stay current on device management and learn fr...

254 Posts

Duo Mobile App

Find best practices and discover troubleshooting tips for Android, iOS, and more.

265 Posts

Managed Service Provider

A public forum for managed service providers to discuss Duo. Please use msp@duo.com for any program,...

36 Posts

APIs

A public forum for all your questions about Duo’s API. Troubleshoot API issues and learn from our co...

229 Posts

Duo Level Up Forum

Dedicated to Duo’s Level Up, our customer education training platform.

31 Posts

Deployment Strategy

Browse deployment advice, strategies and issues our community has identified and resolved.

81 Posts

Duo Release Notes

Stay up to date on new features and product changes with the Duo Community Product Release Notes for...

245 Posts

Activity in Duo Security

D298: Duo Release Notes for September 13, 2024

New features, enhancements, and other improvementsPasswordless AnalyticsSelect Multiple User Groups in Shared Device AuthenticationRefreshed UI for Single Sign-On pagesNow generally available: Grant administrators – Read permissions for the Admin API...

pwl analytics.png get started.png risk based policy assessment.png
Rick Wong by Cisco Employee
  • 168 Views
  • 0 replies
  • 0 Helpful votes

Resolved! AD user bypassing DUO MFA for web app

Hello community, I am facing a rather particular challenge and would like to have your guidance or opinions. I work for a company that provides online training to schools as SAS. One of our customers login to our system using SSO with Microsoft Activ...

Resolved! Enrolling Directory Sync users

Good Afternoon,I am in the process of rolling out MFA for all in our organization. We've been using it admin only for over a year. I have Directory sync all set up but I'm running into some issues with the process.If I sync users and set them to "Act...

theITgui by Level 1
  • 287 Views
  • 6 replies
  • 1 Helpful votes

Improve Wear OS experience?

Hello, is there any appetite to make an app or just improve the experience for watches running Google’s Wear OS (aka Android wear) ? I know that Apple watches have an app with the ability to accept push messages directly on the watch. The current exp...

dzagadsky by Level 1
  • 1153 Views
  • 3 replies
  • 1 Helpful votes

Microsoft Mandatory MFA - Using DUO

So I keep getting the notice from Microsoft they will mandate MFA for Azure, etc. by Oct, 15th. We are currently using Duo for MFA to 365/Azure/etc. It seems like Microsoft is pointing to their Authenticator app for MFA, Is there a way we can insure ...

bjames by Level 5
  • 694 Views
  • 14 replies
  • 0 Helpful votes

Enrollment error

Perhaps sone one here has a solution, to quote QUEEN, I'm going slightly mad...One of our users was renamed from username firstname to username firstname.longlastn (cut off due to length in the pre windows 2000 field)  in active directory his email a...

Duo for Windows Breaks SSPR at Login Screen

We’ve been testing Duo for Windows Logon (RDP) for a while now. When it is installed on a Windows Device (Win10 or Win11), the ability to perform a self-service password reset directly from the logon screen is broken. Microsoft states that that “Som...

nacho3 by Level 1
  • 5026 Views
  • 15 replies
  • 1 Helpful votes

Resolved! RMM install of Duo Windows Login (RDP)

Hi,   I am assisting a customer install Windows Login (RDP) and it works fine. They will use GPO to deploy it but have a lot of clients that do not sign into the domain. Is there a silent install that we can use for an RMM push that we can use for th...

bjames by Level 5
  • 92 Views
  • 1 replies
  • 0 Helpful votes

Error exchanging code for 2fa token

I am trying to integrate the Web SDK v4, but receive the following error:Error exchanging the code for a 2fa tokenwhen trying to validate the code received from the redirect after authentication. The value in the redirected query string and the value...

Owlbear by Level 1
  • 92 Views
  • 1 replies
  • 0 Helpful votes

DUO Subaccount Move to new MSP

Is it possible to move a subaccount to a new MSP account? Or would we need to offboard the client so the new MSP could onboard the client?Asking here as I could not find anything searching the DUO knowledgebase or FAQ.

RD Gateway and Microsoft Update KB5040437

We are experiencing the Remote Desktop Gateway service crashing after applying Windows Update KB5040437.  The workaround doesn't seem to apply when using the DUO RD Gateway application. Is anyone else experiencing the issue or does anyone have a work...

Resolved! Level Up Guide

As I'm devouring the Level Up training inside of Duo Security Admin, each course has specific benefits that I'm enjoying.  Each one builds upon another in my estimation.  What is the recommended course plan.  In other words, which should be done firs...

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