Managing Users

Hi! I have a DUO production account to which the users were added manually to work with ISE and a DUO proxy. This setup worked and is still working fine.Now, I upgraded ISE to the version that has DUO integrated so I can remove the proxy from the pro...

Hello Duo Community. Questions to @DuoKristina: - does mixing users license level in one Duo instance will be possible in the future? - when will be SCIM available to manage users? Regards 

I’m attempting to test the Auth API in postman but only ping is working. all other requests fail with the message: Missing request timestamp. found some good info here: https://community.duo.com/t/preauth-api-failing-but-check-and-ping-are-good/3125 ...

Hi,How do I add the owner role to an Existing DUO admin.I only see how to add a new administrator with Owner role.I have the owner role so I have the Authority to do so I believe. 

A user is receiving phone calls instead of texts for his DUO prompt. He would like to receive Texts instead. Please advise.

We have implemented DUO MFA for a year or two.It works well except we have one issue.When a user is remote and their account expires it does not allow them to log in.We used to use RSA token but we authenticated first and then logged in with Windows ...

Is there a method to configure a time limit for bypass on a user account?  We find ourselves setting bypass on a user account and forgetting.  We'd like this to revert back to "active" once the time limit is up.  I searched the community and haven't ...

Good afternoon, We enforce Cisco Duo via AD.  When a new user is created and they try to sign in to Gmail; it expects Cisco duo but they haven't configured that yet.  We don't want to put each personal manually into bypass until they are signed up.  ...

Has anyone figured out a way to initiate a directory sync other than via the sync now button or system scheduled 10am sync time? I’d like to kick off a sync automatically at a time other than set time of 10am in the DUO admin panel, which I can’t c...