413 user authentication failed

[ahorsley]

I have a cisco vpn which was working great. Now only one particular user can get in all the other users (even new ones) get the 413 user authentication failed error when logging in. Does any one have any ideas?

Thanks

[m.sir]

According VPN Client GUI Error Lookup Tool

http://www.cisco.com/en/US/products/sw/secursw/ps2308/products_tech_note09186a00801f253d.shtml

Reason 413: User authentication failed.

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Description or Action:

Either the user entered wrong user authentication information, or the client was not able to launch the XAuth (user authentication) process.

M.

Hope that helps rate if it does