AAA service getting stopped automatically

[Angus Bishop]

I am using ACS solution engine 1113 running with 4.2.0.124 software image  .

Now suddenly from last week  ACS services are getting stopped automatically and users will not be able to authenticate . Once after starting the services manually everything works fine .

Can anyone please help me in finding the root cause .

Thanks in advance..

Angus

[Jatin Katyal]

Which NIC of ACS is connected to the switch (top or bottom), recommended is bottom.

Have you made any recent changes?

What is the patch level of ACS? If there is no patch then please apply the latest patch for code 4.2 that is 17.

Apart from that Could you please turn the services logging to full under System  Configuration -> Service Control.
When the problem happens again please collect a Package.Cab. You can  get this from System Configuration -> Support but clicking "Run Support Now."

Rgds,  Jatin

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