ACS 1113 Solution Engine upgrade from 4.1(1) to 4.2 ?

[Jason Aarons]

I have a 1113 with Release 4.1(1) Build 23.

Is the 4.2 upgrade only available via Proudct Upgrade Tool? I don't see it on Software Download at http://www.cisco.com/cgi-bin/tablebuild.pl/acs-soleng-3des

[Jagdeep Gambhir]

To get an upgrade you need to open a TAC case. ACS software are not listed on CCO even if you have valid contract.

Regards,

~JG

Do rate helpful posts

[Jason Aarons]

I called to open a TAC case but they re-directed me to Cisco Customer Service. I know have a case number and am waiting to be contacted.

[Jagdeep Gambhir]

Great, pls mark this thread resolved, so other can benefit.