ACS 4.2 license key location

[michael mccormick]

                   I am installing ACS on another server but I do not have the original license key, is there a way to find the license from the old ACS.

The old ACS is not functioning, none of the services will start, I cannot use the web front end, so it would have to be something not through the ACS management interface.

[stojanr]

Acs 4.x doesn't need any licences. If you install from production media, ACS gets installed in licensed mode, and if you install from demo media, a trial version gets installed.

Sent from Cisco Technical Support Android App

[Jatin Katyal]

Yup, that is right. ACS Windows doesn't require any kind of license/ serial number/ key. Once you have the ACS installation kit for windows, you simply need to install it on supported Microsoft platform, it won't ask for any key or license.

If services were running fine and not starting then you may check few things:

1.] Please ensure that ACS logging level is not set to FULL.

2.] You might have applied some latest windows update.

3.] Please ensure your ACS installation directory is exclusded from AV Scanning.

Csadmin is actually responsible for ACS GUI interface. If that's not running, we can access the ACS via web interface.

Have you tried reloading the server?

Jatin Katyal
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[Jatin Katyal]

Michael,

Did that answer your question?

~BR
Jatin Katyal

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