ACS 5.1 Patch 4 Question

[Paul Williams]

Ok, may be a dumb question....when I download the patch file from the Cisco website it indicates that its a .GPG file, however when the download completes it appears as a .TAR.TAR file....am I meant to rename this? Or am I meant to unpack it in some way, every unpack utility I try says that the file contains no archives, or is incomplete or corrupt!

If there is a document that details how to install the patches please could someone post the link.

[Cam Le · Accepted solution]

Hi Paul,

This is a browser issue. You need to rename the file back to the extension .gpg (the original name of the patch file) for a successful patch installation later. In other words, the installation will fail if you leave the patch name with the .tar.tar extension.

As for your question about how to install the patch, it's in the patch readme file that you would see a link "Readme for ACS to download the patch file itself. Here's the link to the readme file for 5.1.0.44.4 cumulative patch". Click on that link to open the readme file before you click on button "Proceed with Download" to download the patch file.

Here's the readme file for patch 4 of ACS 5.1.

http://www.cisco.com/web/software/282766937/28141/Acs-5-1-0-44-4-Readme.html

Regards,

Cam.

[Paul Williams]

Yep - I saw that file - but it was the .tar to .gpg that threw me.....I was using IE to download it, I suspect thats what was causing the renaming.

Thanks for the help.

[Cam Le]

Hi Paul,

Yes, it's the problem with IE. I believe Firefox doesn't have that problem. Have a great day!

Regards,

Cam.