Hi We are running ACS 5.2 patch 6 and want to restrict access for users to be able to add devices to the system. For example, admin person in site A can only add devices into the site A group and cannot see/access other sites groups. Is this possible? ... View more

In our installation of HUM we have two PIE charts - one for CPU Utilisation Summary, and one for Device Availability (both for 1 hour). The Device Availability PIE chart appears up to date however when I click on it to go to the report behind it - the report is a month old and nothing I can do will force the report to regenerate for the current time period. Any ideas? ... View more

Not sure if this is the right place. We are running Cisco ACS version 5.1.0.44.6....and are having issues with the Monitoring and Reporting Database Purge/Backup. Every morning on the dashboard screen I get the following messages. [Critical Alarm]  System Alarm [Incremental Backup]  Fri May 06 11:55:04 BST 2011  On-demand Full Backup failed     New [Critical Alarm]  System Alarm [Database Purging]  Fri May 06 04:00:06 BST 2011  Backup failed before Database Purge     New [Critical Alarm]  System Alarm [Incremental Backup]  Fri May 06 04:00:03 BST 2011  Full Database Purge Backup failed     New [Warning Alarm]  System Alarm [Database Purging]  Fri May 06 04:00:01 BST 2011  ACS View Application exceeded its maximum allowed disk size.     New [Information Alarm]  System Alarm [Database Purging]  Fri May 06 04:00:01 BST 2011  DB Size is close to 95% of 120.0GB     New [Critical Alarm]  ACS - System Errors  Fri May 06 00:52:00 BST 2011  Alarm caused by ACS - System Errors threshold     New [Critical Alarm]  ACS - System Errors  Fri May 06 00:50:00 BST 2011  Alarm caused by ACS - System Errors threshold     New [Critical Alarm]  System Alarm [Database Purging]  Thu May 05 04:00:06 BST 2011  Backup failed before Database Purge     New [Critical Alarm]  System Alarm [Incremental Backup]  Thu May 05 04:00:03 BST 2011  Full Database Purge Backup failed     New [Warning Alarm]  System Alarm [Database Purging]  Thu May 05 04:00:01 BST 2011  ACS View Application exceeded its maximum allowed disk size.     New [Information Alarm]  System Alarm [Database Purging]  Thu May 05 04:00:01 BST 2011  DB Size is close to 95% of 120.0GB     New [Critical Alarm]  System Alarm [Incremental Backup]  Thu May 05 03:00:01 BST 2011  Incremental Backup Failed     New I have tried running an immediate backup (Monitoring Configuration>System Operations>Data Management>Removal and Backup> Backup now But it fails every time. We do have a large amount of data foing through the box (approximately 15000 device using 802.1x auths) - so there is a lot going into the reporting database, but the size is affecting the performance of the rest of the system. How can I purge the database back down to a usable size? ... View more

This is the error message I am getting on our ACS 5.1 appliance - is there anyway to purge the database or compact the file? regards ... View more

First the background - we have four ACS5.1 appliances (all at patch revison 4), Box1 is the management box - so just used for accessing the web interface and setting stuff up, boxes 2 and 3 do the main bulk of the work and box 4 is basically a spare. Box 1 is also acting as the log collector. We have about 1200 NAS devices (cisco switches) and in the region of 12000 devices authenticating. The question is - should take 40 seconds or more for each click in the web interface to result in a page turnover. i.e. from entering login details, to a usable interface takes 40 seconds, click on any item - and its another 40 seconds....and so on. You can imagine that setting up an Access Ploicy takes a long time. Any ideas - I had thought about moving the log collector onto the spare box - would this make any difference? ... View more