ACS 5.3 Backup fails

[Praveen Kumar]

ACS 5.3 on VM- backup fails all the time. I opened several tickets with Cisco, but still no luck.

Here is one of the log message I got during the backup. Maybe someone can point out what the issue is.

debugd[2933]: [31965]: config:kron: cs_api.c[1142] [daemon]: occurrence occurrence_backup1 could not be deleted.

[edwardcollins7]

Could you share the troubleshooting steps and the logs you collected in this process?

Which type of backup is?

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Regards,

Ed

[cciesec2011]

I just did it on my ACS 5.4 patch 6 (running on VMWare) backup to a Windows 2003 FTP server and it works without any issues:

repository ftp_192.168.1.129
  url ftp://192.168.1.129/
  user Administrator password hash e50ffb9aabc8ccebe066f6239efeaa1ab728a16f2b2

labacs2/admin# backup labacs2 repository ftp_192.168.1.129
% Creating backup with timestamped filename: labacs2-140628-2059.tar.gpg
Calculating disk size for /opt/backup/backup-labacs2-1403989173
Total size of backup files are 27 M.
Max Size defined for backup files are 13339 M.
labacs2/admin#