ACS problems with Windows 2K3 SP1

[magurwara]

We are facing problems with ACS when we install SP1 on the ACS Server on Windows 2k3 Ent Edition.

After SP1 is installed, ACS admin web interface hangs whenever a AAA client is added or NDG is added/deleted/modified.

It hangs on some other changes as well but the NDG/AAA client is a confirmed to hang after the change.

ACS is running on a Dual-Core Dual Processor machine. The problem is not present on a single processor machine.

ACS ver. is 4.0(1) (Build 27)

Any help will be greatly appreciated.

[magurwara]

Any CISCO folks out there that can regenerate this problem and propose solution.

Really need help with this.

Without SP1 there are no issues. But SP1 is needed for another piece of software that is required on the machine.

[Jagdeep Gambhir]

ACS ver 4.1 has been tested with Dual Processor. Check out the release notes,

http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacs4nt/acs41/rnotes/rnacs41.htm#wp140886

Regards,

[magurwara]

Thanks gambhir. Upgrading is not an option at this time. My annoyance is that Cisco does not acknowledge for this to be a problem.

As the software does work on a dual-core machine but not with SP1 installed.

I might have to downgrade my servers to a single processor machine if there is no patch for it.