11-21-2012 02:37 AM - edited 03-10-2019 07:48 PM
Hi...We recently installed a patch 5.3.0.40.2 in our ACS server. Post patch installation its showing wrong timestamp. ACS server clock and timezone configuration if correct but still logs showing wrong timestamp. We configurgure timezone Asia/Kalkota( GMT+5.30 ) but in logs timestamp is showing GMT time..
Please help me...
Regards,
Dulal....
01-16-2013 11:09 AM
Hi Dulal,
Im also having this issue with patch 5.3.0.40.7 on a ACS 1121. Time is correctly configured on the server. These are the outputs:
TSJACS-SEDEPP1-01/acsadmin# sh ntp
Primary NTP : 172.24.254.1
synchronised to NTP server (172.24.254.1) at stratum 4
time correct to within 69 ms
polling server every 1024 s
remote refid st t when poll reach delay offset jitter
==============================================================================
127.127.1.0 LOCAL(0) 10 l 61 64 377 0.000 0.000 0.001
*172.24.254.1 172.24.254.3 3 u 166 1024 377 0.386 -13.543 3.021
Warning: Output results may conflict during periods of changing synchronization.
TSJACS-SEDEPP1-01/acsadmin#
TSJACS-SEDEPP1-01/acsadmin# sh clock
Wed Jan 16 14:27:32 VET 2013
TSJACS-SEDEPP1-01/acsadmin# show logging application acs tail
acs Application log:
--------------------
==> /opt/CSCOacs/logs/ACSManagementAudit.log <==
Jan 16 2013 13:59:20 CisACS_52002 800 1 1 AUDIT Deleted configuration , inLocalMode=false, TransactionID=367, ObjectId=46, ObjectNam
e=fernando, AdminName=acsadmin, AdminInterface=GUI, ObjectType=Internal User, AdminSession=642D26D11145378422D27E2B0EFE35E7, AdminIP
Address=172.24.24.251
ACS Instance > ACS Configuration Audit | ||||||||||||||||
| ||||||||||||||||
Generated on : January 16, 2013 2:06:24 PM VET | ||||||||||||||||
|
As you can see on the web gui: The DATE the info was generated was 2:06 PM and the log entry says 2:29PM.
And the NTP and the sh clock dont show any problems. And one thing that bothers me is that the same log in the server with " show logging application acs tail" command says the correct time "13:59:20".
01-16-2013 09:16 PM
HI ,
I am having also the same issue on ACS 5.2 with patch 7, I tried to Upgrade the patch from 7 to 11 but issue remains as it is. I configure timezone Asia/Kalkota( GMT+5.30 ) in logs timestamp is showing GMT time,i.e 5.30 hours behind normal clock.
Kindly reply....Thanks in advance
Regards,
Arvind.
01-17-2013 10:31 PM
hi Dulal,
Try to change Timezone from Asia/Kolkata to Asia/Calcutta and sync ACS with NTP by Restarting ACS service.
Now I can able to see correct time on ACS reports.
try and check.
Regards,
Arvind.
01-27-2013 03:20 AM
Arvind: Good that you resolved the problem yourself. +5. Keep the good work.
Rating useful replies is more useful than saying "Thank you"
03-14-2013 07:56 PM
I had faced the same problem with ACS 5.4. Changed the timezone to Asia/Calcutta.... Worked for me as welll.
Thanks at ton
Regards
Fazleabbas
01-27-2013 03:19 AM
Hi Dulal,
Make sure that you configure the time zone correctly as it is metnioned in the output of the command "show timezones".
Asia/Kolkata is available in the timezones.
Asia/Kalkota (that you use) is not available in the timezones.
Timezones have Asia/Calcutta as well. whatever correct timezone you choose is good. Just make sure you write it correctly.
After you make sure about that and configure the timestamp correctly then restart the ACS services:
application:
command: application stop acs
when the services stop then:
commadn: application start acs
wait until the servics come back up and that will probably resolve your issue.
HTH
Amjad
Rating useful replies is more useful than saying "Thank you"
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide