ACS Upgrade 4.1

[mpanganiban]

We are in process on migrating over to an ACS appliance 4.1. I have downloaded updates and have launched the autorun.bat file. After running the update to 4.1.3.12 CSAdmin fails to start. Tried starting it manually via serial port, but no luck. The previous version was 4.1.1.23

any assistance would be appreciated

[Premdeep Banga]

Hi

Its nothing known that I know about on CSAdmin stopping after upgrading. I hope you have a database backup from ACS 4.1.1.23 version?

Try to give it a reboot.

And I hope you applied management Upgrade first and then software upgrade?

Regards,

Prem