ACTIVE_DIRECTORY_DIAGNOSTIC_TOOL_ISSUES_FOUND need to complete

dgaikwad · ‎03-24-2022

Hi Experts.
Running ISE 2.7 with patch 3.

This alarm is being triggered every two weeks.

But when I check the diagnostic tools for AD there all checks are shows as successful.
Is there anyway to clear or suppress this alarm if there are no issue reported? Or is this being caused due to a bug?
The description provided in this bug,CSCvj13757 for ISE 2.4 matches what I am seeing here.

Any suggestions?

Mike.Cifelli · ‎03-24-2022

Any suggestions?

-Apply latest patch for 2.7 and see if the issue disappears. Possibly a bug as you mentioned.

Is there anyway to clear or suppress this alarm if there are no issue reported?

-You could turn off the alarm, but since integration to AD is important it may not be the best idea to disable. You can do so via: Administration->System->Settings->Alarm Settings then under alarm configuration you should be able to set status to disable.