cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
401
Views
0
Helpful
1
Replies

Authentication getting failed for external database ACS 4.0 for windows

ramya.15599
Beginner
Beginner

ACS 4.0 for windows

Issue:

Authentication getting failed for external database (windows AD) user.

Error:

Getting authentication failure code as: ?Internal error?

Cisco.com Document says ?authentication not processed for error code 4

Following are the steps carried out for external database integration

- Windows database is available in External User Databases

- Configured external user database is available in the Group Mapping section and appropriate group is selected from the domain. (other ACS 3.X is already working in the same domain with same group)

- In Unknown User Policy, windows database is listed in ?Selected Databases list? and it specified.

Thanks in advance

1 Reply 1

ramya.15599
Beginner
Beginner

Expecting help from experts.... your helps are highly appreciated.

hopfully waiting for the reply.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: